ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

In-App Automated Workflows

85

BPMN Compliance

85

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

84

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Rabita I.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Service Now is a great tool for app development."

Likeliness to Recommend

8 /10

What differentiates ServiceNow App Engine from other similar products?

It is different from other programs because it costs less.

What is your favorite aspect of this product?

Because it's so simple to use, I like using ServiceNow. It's easy to build an app with the contemporary UI, which saves you time and effort. ServiceNow also makes it easy to create and deploy automated processes and apps.

What do you dislike most about this product?

Because of this, it may take a while before you acquire the information you're seeking. As a result, new users may benefit greatly from thorough documentation.

What recommendations would you give to someone considering this product?

For incident management, this is a great tool that has a wide range of capabilities that may be used in a variety of ways.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Effective Service

Uttam B.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Professional Low-Code App Development Platform

Likeliness to Recommend

8 /10

What differentiates ServiceNow App Engine from other similar products?

it differs from other platforms in its ease of use and also configuration.

What is your favorite aspect of this product?

My favorite feature of ServiceNow App Engine is the ease with which I can build apps without any coding skills. The user interface of the ServiceNow App Engine is very straightforward, user-friendly, and adaptable. Having used it for some time now, I can confidently say that it performs a fantastic job. In order to construct low-code apps, ServiceNow App Engine offers detailed guidelines.

What do you dislike most about this product?

The fact that ServiceNow App Engine easily fits all of my needs means that I don't believe I have any major complaints about it.

What recommendations would you give to someone considering this product?

An straightforward UI makes it simple to explore and finish the goals you set out to do.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Sandy F.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Application management product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

ServiceNow App Engine is very powerful process improvement product.

What is your favorite aspect of this product?

It contributes to team work by ensuring there is collaboration across organization. It sets powerful workflow framework and strategize all business programs for operational improvement and increased production.

What do you dislike most about this product?

I have not experienced any low work performance from this platform.

What recommendations would you give to someone considering this product?

This is great and powerful product for coordinating all business processes and improving operations.

Pros

  • Reliable
  • Trustworthy
  • Caring
  • Saves Time

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