ServiceNow App Engine Logo
ServiceNow App Engine Logo
ServiceNow

ServiceNow App Engine

Composite Score
7.9 /10
CX Score
8.0 /10
Category
ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

Company Details


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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

BPMN Compliance

84

In-App Automated Workflows

84

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

83

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Fabricio B.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to learn, easy to use.

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

The user friendly interface, more than everything.

What is your favorite aspect of this product?

The easy use of the product, proving to be very useful specially for end users with low code knowledge.

What do you dislike most about this product?

Its lack of features for more specialized code and/or ServiceNow developers.

What recommendations would you give to someone considering this product?

If you look forward for a easy development with low code/ServiceNow knowledge you should absolutely use this.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Anurag M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

It is a great low code product to build scalable applications.

What is your favorite aspect of this product?

Building catalog items couldn't be any easier

What do you dislike most about this product?

nothing as such

What recommendations would you give to someone considering this product?

No comments

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shivam S.

  • Role: Consultant
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic for every client use & ease to use

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

It's perfect and helps to solve any business case for the customer. We have implemented this for customer & worked fine

What is your favorite aspect of this product?

The integration with different services and ease to use.

What do you dislike most about this product?

Price is on higher side.

What recommendations would you give to someone considering this product?

ROI is good & perfect

Pros

  • Helps Innovate
  • Acts with Integrity
  • Continually Improving Product
  • Reliable

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