ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

In-App Automated Workflows

85

BPMN Compliance

85

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

84

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Adopt for guided app creators

Likeliness to Recommend

5 /10

Pros

  • Inspires Innovation
  • Continually Improving Product
  • Unique Features
  • Fair

Cons

  • Less Effective Service
  • Wastes Time
  • Under Delivered
  • Role: Vendor Management
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Limited value for ROI gains in short term

Likeliness to Recommend

3 /10

Pros

  • Enables Productivity
  • Unique Features
  • Security Protects
  • Reliable

Cons

  • Vendor Friendly Policies
  • Inhibits Innovation
  • Less Effective Service

Joatan F.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

App Engine Studio is a great way to use low-code.

Likeliness to Recommend

8 /10

What differentiates ServiceNow App Engine from other similar products?

Ease to use. Minimalist. User friendly.

What is your favorite aspect of this product?

Navigate for every custom application components using tabs. Pipeline of development.

What do you dislike most about this product?

Still not possible to create application menus and modules by AES. It should be possible some interaction between Virtual Agent and AES.

What recommendations would you give to someone considering this product?

It should be possible create topics to Virtual Agent by AES.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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