ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

In-App Automated Workflows

85

BPMN Compliance

85

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

84

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Paulette B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

"Very efficient platform and easy to use."

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

It's not like other programs since it's a low-code development platform, which means businesses can make their own apps and automate processes without hiring programmers.

What is your favorite aspect of this product?

As a beginner, you can't go wrong with its low-code approach, Quick previews, and bug fixes, all of which enable users to make unique applications with little to no understanding of coding. The nicest thing is that we can quickly and easily preview any changes we make and make corrections as needed.

What do you dislike most about this product?

The AES UI is solid, however it can be difficult to navigate at times. Even if you are proficient in the coding method, you still need to learn AES to utilize it effectively.

What recommendations would you give to someone considering this product?

Because I have used the software for making UI pages and landing pages, I think it is worth recommending. Using this method, both new and current workspaces can be easily created and modified. It's a big help if you're not proficient with various methods of coding. The work is simplified and completed in less time as a result.

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Effective Service

Chris K.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Market leader for good reason

Likeliness to Recommend

8 /10

What differentiates ServiceNow App Engine from other similar products?

Ease of use and transparency to track workflow progress

What is your favorite aspect of this product?

Ability to automate workflows and reminders

What do you dislike most about this product?

UI is a bit outdated

What recommendations would you give to someone considering this product?

It will take time to customize, but the platform will become a major time savor

Pros

  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Friendly Negotiation

Prashu n.

  • Role: Operations
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Open to customization

Likeliness to Recommend

8 /10

What differentiates ServiceNow App Engine from other similar products?

Quite good for real time analytical processing of data

What is your favorite aspect of this product?

Analytical & performance dashboard customizations

What do you dislike most about this product?

Interfaces for end users can be improved.

What recommendations would you give to someone considering this product?

Go ahead, easy to use with lot of analytical & real time processing.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Effective Service

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