ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

In-App Automated Workflows

85

BPMN Compliance

85

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

84

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Sarah W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

One of the best ticketing systems I have used!

Likeliness to Recommend

10 /10

What differentiates ServiceNow App Engine from other similar products?

Ease of use

What is your favorite aspect of this product?

Easily customizable to what any business needs

What do you dislike most about this product?

Lots of different field options

What recommendations would you give to someone considering this product?

Once Service Now is implemented, it makes the workflows so much easier between departments

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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