ServiceNow App Engine
7.9 /10

What is ServiceNow App Engine?

The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.

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Awards & Recognition

ServiceNow App Engine won the following awards in the Low-Code Business Process Management - Midmarket category

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ServiceNow App Engine Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ServiceNow App Engine.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ServiceNow App Engine?

4% Negative
2% Neutral
94% Positive

Pros

  • Inspires Innovation
  • Reliable
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 84

Low-Code Automation

87

Content Management

86

Collaboration

85

Process Automation Templates

85

In-App Automated Workflows

85

BPMN Compliance

85

Process Workflow Designer

84

Permissions and Governance

84

Real-time Process Analysis

84

Customizable Performance Dashboards

84

Process Simulation

79

Vendor Capability Ratings

Average 80

Ease of Implementation

84

Breadth of Features

83

Business Value Created

82

Ease of IT Administration

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

77

Usability and Intuitiveness

77

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

ServiceNow App Engine Reviews

Sharon C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Excellent IT systems management platform

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I have no experience from similar product in our institution.

What is your favorite aspect of this product?

It has been able to streamline all our technology systems in our organization. It collaborates all our departments in our company by having strong channel for effective teamwork.

What do you dislike most about this product?

I have nothing to dislike from the performance of this great tool.

What recommendations would you give to someone considering this product?

I highly recommend this platform in any organization for effective management of technological devices.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Caring

Charles Z.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic web security application

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I have no background experience from similar and powerful platform.

What is your favorite aspect of this product?

It gives our team momentum to create and design very effective websites that are compatible with our systems. Our team has integrated most tools in the customizable platform to connect our clients and employees for better relations.

What do you dislike most about this product?

This is amazing tool and I have not experienced any challenge from its performance since we deployed it.

What recommendations would you give to someone considering this product?

I totally recommend this platform to any company for effective creation of compatible user tools and web management.

Pros

  • Reliable
  • Caring
  • Saves Time
  • Client Friendly Policies

Nancy C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Fantastic platform

Likeliness to Recommend

9 /10

What differentiates ServiceNow App Engine from other similar products?

I have not had an opportunity to work with product sharing same features in our organization.

What is your favorite aspect of this product?

Automation of most services has enabled us to win many customers as they can access our services quickly. Integration of our ads to our social media platforms has been very effective. It has given us faster Returns On Investment at minimal cost.

What do you dislike most about this product?

I have not disliked anything from this platform.

What recommendations would you give to someone considering this product?

This is great and supportive platform for any workflow to be organized effectively and I highly recommend.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

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