What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Process Workflow Designer
In-App Automated Workflows
Low-Code Automation
BPMN Compliance
Process Automation Templates
External Application Data Connectors
Collaboration
Process Library
Customizable Performance Dashboards
Content Management
Real-time Process Analysis
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Ease of Implementation
Product Strategy and Rate of Improvement
Breadth of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Quality of Features
Ease of Customization
Also Featured in...
ServiceNow App Engine Reviews
Prasad S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2023
Innovate, Automate, Elevate: ServiceNow App Engine
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
The ServiceNow App Engine redefines workflow management by fusing advanced tech with a user-friendly design. Its standout adaptability enables app creation without complex coding. With top-tier integration, it unifies systems seamlessly, transforming operations. AI-driven automation sets new productivity benchmarks, anticipating needs and streamlining processes. It's the leader in revolutionizing workflow efficiency, setting a gold standard for excellence. ServiceNow App Engine redefines workflow with cutting-edge tech and intuitive design.
What is your favorite aspect of this product?
My favorite aspect of the ServiceNow App Engine is its unparalleled adaptability. It empowers users to create robust applications without requiring extensive coding knowledge. This flexibility not only accelerates the development process but also fosters a culture of innovation within organizations. The low-code platform democratizes app creation, enabling a diverse range of users to contribute their ideas. One standout feature is its adaptability, allowing users to create powerful applications without extensive coding. This flexibility empowers innovation and efficiency, making it a game-changer in workflow management.
What do you dislike most about this product?
There is nothing major, just navigating the more advanced features might pose a slight learning curve, potentially requiring additional guidance for full utilization.
What recommendations would you give to someone considering this product?
For those considering the ServiceNow App Engine, I'd recommend starting with a clear understanding of your workflow needs. Explore the platform's extensive capabilities through demos or trials to gauge how it aligns with your requirements. Invest time in familiarizing yourself with its interface and basic functionalities before delving into more complex features. Additionally, leverage available resources like tutorials and support to maximize the platform's potential. Finally, consider scalability and future growth—ensure the platform aligns with your long-term business objectives for sustained value.
Pros
- Effective Service
- Saves Time
- Client Friendly Policies
- Helps Innovate
Please tell us why you think this review should be flagged.
Divi S.
- Role: Information Technology
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jun 2023
Best Ticketing Tool
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Even though it offers many solutions, it occasionally moves slowly. However, altogether, it's the best we've worked on to manage our financials. We had to connect with the ServiceNow team to manage and do maintenance jobs to speed up the processing.
What is your favorite aspect of this product?
Since this is integrated to PowerBI, PowerBI users may view real-time data. The IT staff may automate the development and testing aspects of change management thanks to Servicenow Devops. We can build any report utilising its highly useful customised report feature, and we can even automate such reports using the scheduling option.
What do you dislike most about this product?
They must enhance their customer service to respond to inquiries from customers quickly so that we may complete our task on schedule. Additionally, because their software is expensive, many businesses do not use it.
What recommendations would you give to someone considering this product?
Because it offers a dashboard that I can customise to my convenience, it helps me keep track of my daily tasks and Tickets that have been waiting in my bin for a while. across order to discover how to troubleshoot an unfamiliar task, I may also search an issue across the entire organisation and the knowledge base using global search.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Arunraj G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Good solution
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Its a Unique solution
What is your favorite aspect of this product?
Content Management
What do you dislike most about this product?
Not applicable
What recommendations would you give to someone considering this product?
Go for it and you will like it
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
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