What is ServiceNow App Engine?
The Now Platform quickly and seamlessly connects your business with out-of-the-box IT Workflows, Employee Workflows, and Customer Workflows. With App Engine’s low-code development and configuration approach, anyone can build powerful apps fast. App Engine removes the complexity with proven out-of-the-box capabilities that deliver consumer-grade experiences, optimize processes, and simplify 3rd-party integration. And by leveraging built-in collaboration tools, delegated development, and role-based access, you can empower citizen developers while ensuring IT visibility and providing non-intrusive IT support.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
93 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 99%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 100%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+100 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ServiceNow App Engine?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Inventory and Dashboard
Plug-and-Play Architecture
Audit Trail
GUI Application Designer
Role-Based Access Management
Cloud Deployment
Automated Delivery Pipeline
Backend Coding and Scripting
Import and Export Capabilities
End to End Lifecycle Management
ALM Integration
Vendor Capability Ratings
Ease of Data Integration
Business Value Created
Ease of Customization
Vendor Support
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Breadth of Features
Quality of Features
Availability and Quality of Training
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ServiceNow App Engine Reviews
vaishnavi u.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
powerful low-code platform for enterprise apps
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
ServiceNow App Engine stands out from other low-code platforms with its deep integration into the ServiceNow ecosystem, enabling seamless workflow automation and enterprise-grade scalability.
What is your favorite aspect of this product?
My favorite aspect of ServiceNow App Engine is its ability to empower business users to create applications without requiring extensive coding knowledge, enabling rapid innovation and problem-solving.
What do you dislike most about this product?
While I appreciate ServiceNow App Engine's powerful capabilities, I find that its steep learning curve can be a challenge for users unfamiliar with low-code platforms.
What recommendations would you give to someone considering this product?
i will recommend this to startup
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Dhruv B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jun 2023
Best Overall Business Operation Solution
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
I find it simple to create tickets, distribute them to team members, and monitor their development. It has aided us in providing better customer service and swifter problem-solving. We have greatly increased our efficiency thanks to ServiceNow. Many tasks that used to take up a lot of our time, such as creating and assigning tickets, are now automated by the program. This has helped us increase production and concentrate on more in-depth research.
What is your favorite aspect of this product?
As long as ServiceNow is configured properly, it is quick and trouble-free. The user interface is clear and uncomplicated. In contrast to earlier software, the learning curve is almost nonexistent.
What do you dislike most about this product?
It's possible for jobs to contain subtasks that are buried so deeply that they are initially overlooked. I wish the software's layering system was more user-friendly.
What recommendations would you give to someone considering this product?
IT service management, human resources, and customer service are all covered by the end-to-end system known as ServiceNow. That implies that I can manage every aspect of my team's activities without switching between several tools. offers strong collaboration tools that make it easy for my team to work together. Sharing information, distributing duties, and keeping tabs on advancement are all simple processes. It offers a potent issue-tracking system that enables speedy tracking and resolution of issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Ekta L.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Service Now: Solve all issues
Likeliness to Recommend
What differentiates ServiceNow App Engine from other similar products?
Service Now App Engine is best product I can say as we can raise the ticket according to the category and the team will solve the issue by connecting with us. It contains the features like we can raise ticket, comment on ticket, see the progress of ticket as well as attach the attachment if required.So it contains all the feature which an app engine should contains.
What is your favorite aspect of this product?
The best part is it solves our problem quickly without facing any trouble to us.
What do you dislike most about this product?
Everything is good so far.As I am using it from long time I didn't face any issues yet.
What recommendations would you give to someone considering this product?
Highly recommended to everyone as I am using this from past 5 years in IT industry. It is very helpful for us.Without any second thought you can go with this.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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