SendPulse Logo
SendPulse Logo
SendPulse

SendPulse

Composite Score
7.8 /10
CX Score
8.1 /10
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In Partnership With SelectHub

Claim Software
Category
SendPulse
7.8 /10

What is SendPulse?

SendPulse offers marketing tools to empower your business. You can use multiple communication channels to interact with your customers within a single platform including email, Facebook, web push, SMS, and Viber.

Company Details

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SendPulse Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendPulse.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
91%
Conflict Resolution:
90%
Strategy & Innovation:
92%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendPulse?

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0% Negative
3% Neutral
97% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 83

Sales Intelligence & Conversion Rates

95

Dynamic Content

95

Contact Database

90

Email Delivery

89

Text Messaging

88

A/B Testing

86

Campaign Management

85

Email Templates

85

Basic Reporting and Analytics

83

Auto-Responders

83

Mobile Optimized

82

Vendor Capability Ratings

Average 84

Ease of Implementation

89

Ease of Customization

89

Ease of IT Administration

89

Ease of Data Integration

87

Quality of Features

85

Business Value Created

83

Availability and Quality of Training

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

79

Vendor Support

79

Breadth of Features

76

SendPulse Reviews

Davis A.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

"SendPulse: A Versatile Marketing Platform

Likeliness to Recommend

8 /10

What differentiates SendPulse from other similar products?

SendPulse stands out with its multi-channel marketing approach, offering email, SMS, web push, and chatbot tools in one platform. Its AI-powered features, affordable pricing, and user-friendly interface make it accessible for businesses of all sizes.

What is your favorite aspect of this product?

The multi-channel marketing capabilities and ease of use are standout features of SendPulse.

What do you dislike most about this product?

The limited depth in advanced automation and personalization features could be improved.

What recommendations would you give to someone considering this product?

SendPulse is great for businesses seeking multi-channel marketing in one platform. Explore its chatbot and email features but assess your needs for advanced automation or integrations before committing.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Reyansh D.

  • Role: C-Level
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Good marketing tool

Likeliness to Recommend

9 /10

What differentiates SendPulse from other similar products?

Multi-channel marketing

What is your favorite aspect of this product?

Multi-channel media management

What do you dislike most about this product?

Data analytics and email notification

What recommendations would you give to someone considering this product?

Best product if you want to use sms marketing

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Kamaljeet S.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use but should have better capabilities.

Likeliness to Recommend

7 /10

What differentiates SendPulse from other similar products?

The product features are more versatile.

What is your favorite aspect of this product?

Easy to use.

What do you dislike most about this product?

Nothing as such for now.

What recommendations would you give to someone considering this product?

Easy to use. Comparatively better functionalities.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Saves Time