
In Partnership With SelectHub

What is SendPulse?
SendPulse offers marketing tools to empower your business. You can use multiple communication channels to interact with your customers within a single platform including email, Facebook, web push, SMS, and Viber.
Company Details
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In Partnership With SelectHub
SendPulse Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SendPulse.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 92%
- Service Experience:
- 94%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SendPulse?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Intelligence & Conversion Rates
Dynamic Content
Contact Database
Email Delivery
Text Messaging
A/B Testing
Campaign Management
Email Templates
Basic Reporting and Analytics
Auto-Responders
Mobile Optimized
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Ease of IT Administration
Ease of Data Integration
Quality of Features
Business Value Created
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Breadth of Features
SendPulse Reviews

Davis A.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2025
"SendPulse: A Versatile Marketing Platform
Likeliness to Recommend
What differentiates SendPulse from other similar products?
SendPulse stands out with its multi-channel marketing approach, offering email, SMS, web push, and chatbot tools in one platform. Its AI-powered features, affordable pricing, and user-friendly interface make it accessible for businesses of all sizes.
What is your favorite aspect of this product?
The multi-channel marketing capabilities and ease of use are standout features of SendPulse.
What do you dislike most about this product?
The limited depth in advanced automation and personalization features could be improved.
What recommendations would you give to someone considering this product?
SendPulse is great for businesses seeking multi-channel marketing in one platform. Explore its chatbot and email features but assess your needs for advanced automation or integrations before committing.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Reyansh D.
- Role: C-Level
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2023
Good marketing tool
Likeliness to Recommend
What differentiates SendPulse from other similar products?
Multi-channel marketing
What is your favorite aspect of this product?
Multi-channel media management
What do you dislike most about this product?
Data analytics and email notification
What recommendations would you give to someone considering this product?
Best product if you want to use sms marketing
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Kamaljeet S.
- Role: C-Level
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Easy to use but should have better capabilities.
Likeliness to Recommend
What differentiates SendPulse from other similar products?
The product features are more versatile.
What is your favorite aspect of this product?
Easy to use.
What do you dislike most about this product?
Nothing as such for now.
What recommendations would you give to someone considering this product?
Easy to use. Comparatively better functionalities.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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