Sendible Customer Reviews 2024

Sendible

Composite Score

8.4 /10

CX Score

8.8 /10

67 Reviews Write a Review

Claim Software

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

Filter By

10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative

3% Neutral

97% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

Social Media Channel Integration Inbound

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Dashboards and Visualization

Sentiment Analysis

Social Post Archival

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Average 86

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Social Media Monitoring

Score 8.0

View Sendible in this category (opens in a new tab)

Sendible Reviews

Richard S.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

A fantastic product at a fair price.

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

There's not such a great difference, the UI is pretty comfortable, but nothing out of this world, it's a good product, and they have a free trial. I feel that it is worth it to buy the first tier, but with time they can be more appealing with their other tiers in product-price comparation.

What is your favorite aspect of this product?

The easy of use

What do you dislike most about this product?

There is not a single dislike about the product, which is great.

What recommendations would you give to someone considering this product?

Test the free trial first, and use the tech support, that part is important, to see if you are willing to select this one over the competition.

Pros

Caring
Respectful
Client Friendly Policies
Fair

Kathleen F.

Role: Human Resources
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

It simplifies scheduling our social media posts

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Sendible is extremely reliable and has shown enough competitiveness to make social media monitoring on a massive scale a success. With your help, I'll be able to stay abreast of developments and provide valuable contributions to the appealing reform of streamlined marketing strategy. Sendible has great customer assistance. I would recommend the software without hesitation because of the numerous advantages it provides by means of social media management. Quite simply, it's excellent computer program. As a result, it's possible to boost output.

What is your favorite aspect of this product?

For people like me, who have a lot more on our plates than simply social media, Sendible's automatic features are a lifesaver. Our lives have been revolutionized by this simple technology that allows us to plan, create, and publish material months in advance. The most obvious issue that Sendible assists with is time management, but its report features are also useful for generating quick and simple-to-read reports or sharing them with higher-ups.

What do you dislike most about this product?

I wish there was a way to see how many times your videos or reels were viewed, how many likes they received, etc., in a consolidated report from Sendible. We've only had it for a couple of weeks, but in that time, everything has been great.

What recommendations would you give to someone considering this product?

We're utilizing the program to brainstorm methods to merge modern digital marketing with more conventional forms of social promotion. Sendible shows how many user accounts need to be managed for the new features to work. Businesses can profit greatly from using Sendible. Sendible manages our profiles' content and schedules weekly social media posts to keep us on track.

Pros

Continually Improving Product
Reliable
Efficient Service
Saves Time

Shangwe M.

Role: Operations
Industry: Shipping
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great product, easy to use!

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Amazing integration with CRM

What is your favorite aspect of this product?

The dashboards are appealing Easy to use

What do you dislike most about this product?

The support from the vendor can be improved

What recommendations would you give to someone considering this product?

I highly recommend Sendible to any company. It will improve your online presence for marketing purposes.

Pros

Reliable
Respectful
Acts with Integrity
Helps Innovate

Sendible

What is Sendible?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Sendible Ratings

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Sendible?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Social Media Monitoring

Sendible Reviews

Richard S.

A fantastic product at a fair price.

Likeliness to Recommend

Pros

Kathleen F.

It simplifies scheduling our social media posts

Likeliness to Recommend

Pros

Shangwe M.

Great product, easy to use!

Likeliness to Recommend

Pros

Most Popular Sendible Comparisons

Hootsuite Social Media Management Enterprise

Buffer

HubSpot Marketing Hub (Social)

Sprout Social Enterprise

Meltwater

Sprinklr Social

1
Since last award

Feature Ratings

Social Media Channel Integration Outbound

Social Media Channel Integration Inbound

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Dashboards and Visualization

Sentiment Analysis

Social Post Archival

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support