Sendible Customer Reviews 2024

Sendible

Composite Score

8.4 /10

CX Score

8.8 /10

67 Reviews Write a Review

Claim Software

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details

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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative

3% Neutral

97% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

Social Media Channel Integration Inbound

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Dashboards and Visualization

Sentiment Analysis

Social Post Archival

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Average 86

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Social Media Monitoring

Score 8.0

View Sendible in this category (opens in a new tab)

Sendible Reviews

Ardila M.

Role: Industry Specific Role
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2024

My Honest Opinion About Sendible

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

With Sendible, we not only have the best social media management solution but it is also an amazing social media monitoring solution.

What is your favorite aspect of this product?

I like that Sendible is affordable It is very useful as a monitoring and management solution for business.

What do you dislike most about this product?

All the features of Sendible performs and no complaints.

What recommendations would you give to someone considering this product?

I recommend Sendible for being the best for managing and monitoring our pages.

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Bowen R.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2024

"Very easy and efficient to use."

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

It is easy to implement all social accounts on one dashboard like meta, instagram, linkedIn and youtube.

What is your favorite aspect of this product?

I particularly appreciate the flexibility and efficiency that Sendible offers, allowing me to make the best use of my time and resources.

What do you dislike most about this product?

It would be nice if the calendar could show all the posts on any day, in the month view.

What recommendations would you give to someone considering this product?

As an organization, it's perfect for us as we have the ability to create and send personalized logins to each of our clients and team members enabling them to have their own custom preview of content for the month.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Courtney M.

Role: Sales Marketing
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

"It is worth the expense."

Likeliness to Recommend

10 /10

What differentiates Sendible from other similar products?

At a much cheaper price tag, It has most of the social media management platform functionalities that the other tools have.

What is your favorite aspect of this product?

We are able to see engagement for a post across all platforms in one location.

What do you dislike most about this product?

Reporting and analytics are quite limited compared to other platforms.

What recommendations would you give to someone considering this product?

Like anything in business, a great tool is a worthwhile investment, and it's well worth the expense.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sendible

What is Sendible?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Sendible Ratings

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Sendible?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Social Media Monitoring

Sendible Reviews

Ardila M.

My Honest Opinion About Sendible

Likeliness to Recommend

Pros

Bowen R.

"Very easy and efficient to use."

Likeliness to Recommend

Pros

Courtney M.

"It is worth the expense."

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Social Media Channel Integration Outbound

Social Media Channel Integration Inbound

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Dashboards and Visualization

Sentiment Analysis

Social Post Archival

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support