Sendible Customer Reviews 2024

Sendible

Composite Score

8.4 /10

CX Score

8.8 /10

67 Reviews Write a Review

Claim Software

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details

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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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10 Top Rated Capabilities

10 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

2023 Data Quadrant Gold Medalist

2023

10 Top Rated Capabilities

6 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

10 Top Rated Capabilities

9 Top Rated Features

2022

Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative

3% Neutral

97% Positive

Pros

Enables Productivity
Trustworthy
Efficient Service
Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

Social Media Channel Integration Inbound

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Dashboards and Visualization

Sentiment Analysis

Social Post Archival

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Average 86

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Social Media Monitoring

Score 8.0

View Sendible in this category (opens in a new tab)

Sendible Reviews

Liam A.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Efficient Platform for social media management

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Easy to use. The support team is fast and reliable. Allows you to have more than one account. The UX is simple and beautiful.

What is your favorite aspect of this product?

Scheduling social media posts is easy. The reports and analytics are accurate and informative. Allows one to edit scheduled posts. Competitor monitoring. Does great email marketing.

What do you dislike most about this product?

There has been nothing to dislike, Sendible has been the best, allowing us to keep up with social media and our customers.

What recommendations would you give to someone considering this product?

I highly recommend Sendible, it is the best social media management platform. So far we have seen great results from using it in our business, we have been able to consistently keep active on social media and keep engagements with our customers alive.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Bailey M.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2022

Number One Social Media Management Platform.

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Allows one to manage more than one account. The UX is beautiful and simple. Customer support is responsive.

What is your favorite aspect of this product?

Adding content to various social media platforms is easy. We are able to schedule posts for up to a month. The scheduled posts can be edited and changed. The reports can be customized. Social media monitoring.

What do you dislike most about this product?

I have not found anything to dislike, we have come to appreciate every tool and feature of sendible.

What recommendations would you give to someone considering this product?

In this age of social media, having a social media presence is very important and Sendible is one of the ways to maintain a presence and push a brand in order to reach all the different demographics. I highly recommend sendible.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Angelina S.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

Easy way to do social media management.

Likeliness to Recommend

9 /10

What differentiates Sendible from other similar products?

Integrates with all social media platforms. Allows one to manage more than one account. Easy to install and use. The UX is simple and beautiful.

What is your favorite aspect of this product?

The reporting feature is top-notch and gives detailed reports. Scheduling posts is easy and one can schedule up to a month ahead. One can edit a post that has been scheduled. Allows one to add images and text and hashtags on the social media posts. The platform is always been upgraded to make it better. Integrates with calendar. Allows for customer engagement.

What do you dislike most about this product?

There is nothing to dislike, Sendible has many features that are rich and work really well, I have found nothing to point out in error.

What recommendations would you give to someone considering this product?

Sendible is the best social media management platform I have come to use. The features it offers are well designed to make a social media presence on a consistent basis. The platform is able to help schedule social media posts on all platforms and monitor the engagements that each post gains, this has helped us to know where our client pool is and gain even more pools in different demographics. I highly recommend Sendible.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Sendible

What is Sendible?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Sendible Ratings

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Sendible?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Asset Management Ability to access visual asset library with access permissions and expiry dates to be used on social media.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Contextual Analysis Ability to use NLP, deep learning and semantic analysis to extract meaning from social posts.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Social Media Monitoring

Sendible Reviews

Liam A.

Efficient Platform for social media management

Likeliness to Recommend

Pros

Bailey M.

Number One Social Media Management Platform.

Likeliness to Recommend

Pros

Angelina S.

Easy way to do social media management.

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Social Media Channel Integration Outbound

Social Media Channel Integration Inbound

Social Asset Management

Campaign Execution

Social Moderation and Workflow Management

Dashboards and Visualization

Sentiment Analysis

Social Post Archival

Contextual Analysis

Social Response Management

Trend Analysis

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Breadth of Features

Ease of Data Integration

Ease of Customization

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support