Sendible Logo
Sendible Logo
Sendible

Sendible

Composite Score
8.4 /10
CX Score
8.8 /10
Category
Sendible
8.4 /10

What is Sendible?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from one, easy-to-use dashboard.

Company Details


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Awards & Recognition

Sendible won the following awards in the Social Media Management - Enterprise category

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Sendible Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sendible.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

99 Plan to Renew

89 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sendible?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Efficient Service
  • Effective Service

Feature Ratings

Average 86

Social Media Channel Integration Outbound

90

Social Media Channel Integration Inbound

90

Social Asset Management

88

Campaign Execution

87

Social Moderation and Workflow Management

87

Dashboards and Visualization

87

Sentiment Analysis

85

Social Post Archival

85

Contextual Analysis

84

Social Response Management

83

Trend Analysis

80

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Quality of Features

89

Business Value Created

89

Breadth of Features

89

Ease of Data Integration

88

Ease of Customization

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

81

Sendible Reviews

Marije D.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A very straightforward and effective tool

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

Sendible manages all of our social media accounts. Almost everything is done through the Sendible dashboard, from scheduling to replying. We love the smart inbox feature since it enables us to interact with everyone and make sure that no message goes unread or unanswered.

What is your favorite aspect of this product?

From well-known brands to more specialized, "independent" platforms, we have tried them all, and they've all let us down in one way or another, either due to feature limitations or technological difficulties. Sendible Social always functions properly and supports all the programs, platforms, and integrations we require. I like how we can manage all of our accounts in a single place which is a huge plus of Sendible.

What do you dislike most about this product?

Due to the fact that Sendible Social is at the higher end of the market and is, therefore, more difficult to justify for customers who are purchasing lower-priced packages, we are not always able to use it for these customers. It's not exactly a criticism of the software, but it's the only thing the platform has going against it.

What recommendations would you give to someone considering this product?

Sendible Social is the platform for you if you're looking to manage bulk postings for releasing content in the future to free you up to do more, like engage with your audience, respond to customer care issues, and obtain some amazing reporting.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Cheryl F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

The best social media manager.

Likeliness to Recommend

8 /10

What differentiates Sendible from other similar products?

Sendible makes it very easy to participate and monitor our activity on social networks whenever and wherever you want, even from my mobile phone. it has simplified the programming process and saved my team time. With multiple clients, scheduling in Facebook Creator for each client would take up a significant portion of my week, but this tool has fixed that.

What is your favorite aspect of this product?

Our team, which includes members with varied degrees of expertise and comfort utilizing social media sites, finds the flexible and agile approach to setting up and managing profiles very helpful. And they do it for around one-fourth the price of the alternative systems we looked at. Sendible makes it really simple to schedule and post as needed even if we have a lot of social networks to handle.

What do you dislike most about this product?

This is the only case where I have not been satisfied with this tool; even without this, I think I can get more benefits than its drawbacks: while I usually get an email when this happens, networks may occasionally go offline after posting a scheduled post, but nothing more.

What recommendations would you give to someone considering this product?

While working with clients, bosses, and other people, this tool will assist you in remaining calm and stress-free. Sendible's ease of use on mobile devices is a godsend; feel free to use it; they offer training materials and a risk-free trial so you can become accustomed to it. I also adore using Sendible to schedule posts on my Instagram photography account. I value the option to schedule posts to ALL social networks greatly as a content producer.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Philip O.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"Efficient, expert, and user-friendly!"

Likeliness to Recommend

7 /10

What differentiates Sendible from other similar products?

Sendible is a program that has a very affordable cost, while other programs are more expensive.

What is your favorite aspect of this product?

With over a decade of experience managing social media, I've come to accept that Hootsuite's gaudy UI and annoying bugs have become an unavoidable part of the job description. For a long time, I've been pleading with my employer to move to a different firm. Using Sendible instead of our previous system has been a game-changer for our company. The UI is simple and easy to use, the timeline style is more intuitive, it supports a wider range of services than Hootsuite, and the customer service is unbeatable.

What do you dislike most about this product?

The only thing I don't like about it is that I had a little trouble adding a few services, but customer support helped me out.

What recommendations would you give to someone considering this product?

It's a terrific group of people. In addition, their webinars are a great tool for team trainings.

Pros

  • Unique Features
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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