SendGrid Email Marketing Logo
SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Krupali M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Sendgrid is a reliable and user-friendly email del

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

SendGrid Email Marketing stands out from its competitors with its advanced email deliverability features and the ability to customize and automate email campaigns using various integrations and APIs.

What is your favorite aspect of this product?

Ease of implementation and ease of use.

What do you dislike most about this product?

As such there are no dislikes for this product.

What recommendations would you give to someone considering this product?

If you are considering to use an email marketing software recently, SendGrid it should be!

Pros

  • Helps Innovate
  • Trustworthy
  • Inspires Innovation
  • Saves Time

Reyansh D.

  • Role: C-Level
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Excellent tool for transactional emails

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

Transactional emails

What is your favorite aspect of this product?

Sending transactional email

What do you dislike most about this product?

Slow loading

What recommendations would you give to someone considering this product?

If you are into e-commerce business you need to use this product

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Cristina O.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Provides outstanding email interaction .

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

Email marketing automation is an area where Sendgrid really does excel. We've taken advantage of Sendgrids advanced automation features to customize our marketing campaigns , allowing for the creation of customized experiences, narrative storytelling, and automated engagement at a scale that is both relevant and efficient. Automating routine or repetitive tasks within our marketing campaign , frees up time to focus on more strategic initiatives, while still delivering targeted and meaningful engagement to customers through email.

What is your favorite aspect of this product?

Sendgrid gives my team the right level of email statistical data. Having access to this real time data provided us by Sendgrid, gives a complete understanding of our audience's experience by obtaining insights into both marketing and transactional emails. This provides a full, 360-degree view of how our customers are interacting with marketing content we send to them through emails.

What do you dislike most about this product?

While SendGrid does offer some basic design options for emails, it does not have the same level of customization and design options as we would like from our primary email marketing software solution . Another aspect of Sendgrid that I have reservations about is with the fact , that it does not provide a mobile app option for us. This is an obvious drawback as it limits our ability to manage email campaigns on the go.

What recommendations would you give to someone considering this product?

Take advantage of SendGrid's automation features to create personalized and targeted email campaigns at scale. This will help save time and improve engagement with customers.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

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