SendGrid Email Marketing Logo
SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

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Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

Company Details

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
5% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Generous Negotitation

Feature Ratings

Average 86

Email Delivery

92

Mobile Optimized

88

A/B Testing

88

Auto-Responders

87

Campaign Management

87

Basic Reporting and Analytics

87

Dynamic Content

87

Surveys and Polling

86

Segmentation

85

SPAM Compliance

84

Content Authoring

84

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of IT Administration

84

Vendor Support

84

Quality of Features

84

Ease of Data Integration

83

Ease of Customization

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Sujith B.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product for email marketing

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

Cost is the differentiator her

What is your favorite aspect of this product?

Functionality and API support

What do you dislike most about this product?

Noting much to dislike

What recommendations would you give to someone considering this product?

You can take the trial version and find out if it suits for your org.

Pros

  • Reliable
  • Respectful
  • Enables Productivity
  • Efficient Service

Cons

  • Commodity Features
  • Wastes Time

Paulette P.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic Product that allows me to stay connected

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Sendgrid is really easy to use and templates can easily be created for use more than once.

What is your favorite aspect of this product?

Campaigns that can be created are great and keep me from manually emailing prospects.

What do you dislike most about this product?

Nothing, the product is great and I've not encountered any issues.

What recommendations would you give to someone considering this product?

No recommendations at this time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Silvia D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

"It's functioning wonderfully."

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

Dynamic layouts in HTML let me make different multifunctional messages that acknowledge JSON. I've made a very cool email with various graphs and tables that are turning out impeccably for our needs! I've addressed all the email deliverability issues I used to have with huge email campaigns. Their foundation is sufficiently vigorous to deal with high volume. SendGrid considers SMTP hand-off of email from any area. In the wake of moving to Microsoft 365, some legacy applications couldn't send emails utilizing Microsoft 365. SendGrid permits this at an extremely low cost.

What is your favorite aspect of this product?

We're utilizing its robotized dynamic layouts and it's working impeccably! The diagram and table created by JSON work incredibly well. SendGrid has been demonstrated to be great for incorporation with different tools for sending monstrous messages. With their committed IP, I've had the option to keep my IP send notoriety at a sound level. Likewise, they have some of the most outstanding client support I've at any point utilized. They're fast to answer and they'll stay with you and even develop until the issue is settled.

What do you dislike most about this product?

In some cases, the arrangement cycle can be somewhat confounded, but with a few directions and help, it tends to be sensible. I do have very many grievances about SendGrid, yet assuming I needed to pick something, it would be that the assistance doesn't handily consider various clients in a similar association. This is a minor issue that doesn't adversely influence my assessment of the help.

What recommendations would you give to someone considering this product?

It's anything but a straightforward tool. However, if you read its documentation and begin utilizing all of its true capacity, you will cherish it. Make certain to exploit the elements. I truly suggest it.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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