SendGrid Email Marketing Logo
SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

Composite Score
8.8 /10
CX Score
9.0 /10
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In Partnership With SelectHub

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Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

Company Details

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
5% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Generous Negotitation

Feature Ratings

Average 86

Email Delivery

92

Mobile Optimized

88

A/B Testing

88

Auto-Responders

87

Campaign Management

87

Basic Reporting and Analytics

87

Dynamic Content

87

Surveys and Polling

86

Segmentation

85

SPAM Compliance

84

Content Authoring

84

Vendor Capability Ratings

Average 83

Business Value Created

88

Ease of IT Administration

84

Vendor Support

84

Quality of Features

84

Ease of Data Integration

83

Ease of Customization

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Good solution for transactional emails

Likeliness to Recommend

4 /10

Pros

  • Security Protects

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Less Reliable

Prince ‎.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Easy implementation and qualify product

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Email APIs and strict rules and policies.

What is your favorite aspect of this product?

APIs and technical limits.

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

Go for it if you need a strong partner for transactional emails.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Su-Wei Y.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Powerful Email Marketing Software

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

SendGrid saves your time, enterprises and grows your business with the constantly changing email site. So, this software helps the user to integrate fast and simple protocols. This software enables t interactive API references and supports about 7 various languages. Furthermore, it has the capacity of supporting over 45 billion emails.

What is your favorite aspect of this product?

SendGrid is multiple featured software supporting campaign supporting, segmentation and deliverability. It is the trustworthy source of about 80,000 users including Uber, Airbnb, and Spotify. Additionally, it offers the smooth wizard processing that customers like the most, it is free from exhaustion. This software supports 24/7 services and great expertise in various areas of marketing.

What do you dislike most about this product?

SendGrid doesn't provide good customer service and there is the need for at least one manager at that SendGrid office. This platform is a bit confusing and complex for use. Another negative point is that SendGrid developers are not thinking out of the box and are not making any amendments to their services.

What recommendations would you give to someone considering this product?

My recommendation would be that you should use this powerful SendGrid software. This will help you in building a hassle-free email marketing campaign. Thus, this helps you in enabling spontaneous, impressive, and fast email testing. So, if you want to enjoy a trouble-free experience, use this efficient tool.

Pros

  • Unique Features
  • Saves Time
  • Client Friendly Policies
  • Continually Improving Product

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