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SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Ava T.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Sendgrid brings our marketing potential to life.

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Sendgrid gives us the right statistical data , which we rely on to measure the impact of our newsletters and email marketing initiatives, with the end goal of identifying what works and what isn't working.

What is your favorite aspect of this product?

Integrations with third party software platforms , mobile optimized templates and prompt support are aspects of Sendgrid, I have come to love.

What do you dislike most about this product?

Sendgrid is a technical email marketing platform to use. This often translates to a slow learning curve for persons who are have had no major previous experiences using an advanced email marketing platform.

What recommendations would you give to someone considering this product?

I do not think there is a better way to interact at scale with thousands of emails through newsletters or transactional emails , than Sendgrid.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Frances W.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

We achieve more by doing less with Sendgrid.

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Sendgrid provides a unique email marketing automation experience, which we rely upon to connect with large numbers of sales prospects at once. With Sendgrid, we are basically using triggers to determine when best to engage customers and basically achieving more by doing less.

What is your favorite aspect of this product?

Sendgrid provides useful guide data , otherwise known as analytics for all email campaigns. We have come to rely on Sendgrids analytical data to identify the effectiveness and shortfalls of all aspects , of our email campaigns.

What do you dislike most about this product?

I have nothing to criticize about Sendgrid. It is heads over any email marketing platform I have used.

What recommendations would you give to someone considering this product?

For the needs of my organisation, I think Sendgrid has been very effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2022

Good solution for transactional emails

Likeliness to Recommend

4 /10

Pros

  • Security Protects

Cons

  • Slower Product Innovation
  • Inhibits Innovation
  • Less Reliable

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