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SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Kiara A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

SendGrid – A Professional Marketing Tool

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

It is simple, fat and easy to use and understand. It is quiet intuitive and fast. User can track how many people have opened their emails and when. The GUI is simple and neat for use. The integration is great with other applications.

What is your favorite aspect of this product?

It contains a number of templates which helps the user in creating the email. The customer support system is accurate and fast. It responses to people within 24 hours. It allows user to customize with negligible amount of interruptions.

What do you dislike most about this product?

The number of languages this platform operate in are less. It should add more languages so that higher number of people from different parts of world can use and understand it better. The documentation feature is limited.

What recommendations would you give to someone considering this product?

It should be available in various languages of the world. The documentation feature should be improved and made better. This would attract higher number of people.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Inspires Innovation

Tahmeem S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Reliable Email Campaign Companion

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

It offers great scalability to a growing list of email recipients. Also integration with CRM is a lot easier without having to use Zapier API.

What is your favorite aspect of this product?

Sendgrid is a very reliable product, it never let me down in crucial stages when I needed the email campaign to be working with high level of precision. The tracking metrics of the emails are crucial insights to the effectiveness of the campaigns.

What do you dislike most about this product?

Customization options are lesser in Sendgrid in comparison to the other solutions available in the market. For running highly targeted campaigns, I needed to get it custom coded, which Sendgrid can not facilitate.

What recommendations would you give to someone considering this product?

Although the free version of Sendgrid lets you do 100 emails per day, you will need to get the full version for enhancing compatibility of this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Ali K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Email sending with easy integration.

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Sendgrid is one of the most successful services in its field. It can be used quickly in web projects with its very easy integration facility. Sendgrid is a powerful email delivery application with high sendability rates.

What is your favorite aspect of this product?

My favorite feature of Sendgrid is its large user base, very nice and detailed documentation and easy integration. Probably all options have been considered and documented for use in all kinds of projects.

What do you dislike most about this product?

It can't be said that I don't like it too much, but I think the only minus is that the daily email sending limit is low in the free version.

What recommendations would you give to someone considering this product?

If you do not want to deal with setting up a mail server for your web projects, if you want to send mail in a safe, practical and cheap way, sendgrid will be ideal for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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