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SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Mike S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Versatile tool for email delivery

Likeliness to Recommend

9 /10

What differentiates SendGrid Email Marketing from other similar products?

This platform offers simple to use, yet very efficient tools for email delivery and authentication. It allows to generate a very pleasant workflow between developers and marketers. It helps to obtain very useful and accurate metrics to improve decision making.

What is your favorite aspect of this product?

It has a nice user interface, simple to navigate and the email authentication management is very versatile. I really like that it offers a centralized view of messaging and marketing automation is very quick and easy to create. The customization options are very nice and it makes it easy to edit layouts without changing the coding structure. It enhances collaborative work between marketers and developers.

What do you dislike most about this product?

The only aspect I have to mention is that their customer support team does not respond in a timely manner to our requirements.

What recommendations would you give to someone considering this product?

This is a very effective platform to interact with customers and be always connected with them, it has fabulous capabilities for sending email, I recommend its implementation.

Pros

  • Helps Innovate
  • Reliable
  • Effective Service
  • Caring

Hassan Ali A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Great Email marketing Software!

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Nothing much that differentiates it

What is your favorite aspect of this product?

The ease in usability

What do you dislike most about this product?

It's not quite popular with most of our clients

What recommendations would you give to someone considering this product?

If you're just starting out, this is a great software!

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Dario A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

is a good product but not cheap comparing to other

Likeliness to Recommend

5 /10

What differentiates SendGrid Email Marketing from other similar products?

I think is very similar to other product but is not cheap as others

What is your favorite aspect of this product?

easy to use and a lot of funcionality

What do you dislike most about this product?

pricing... to expensive we use it for different purpose, also for sending survey

What recommendations would you give to someone considering this product?

is a good product but there is something better on the market

Pros

  • Saves Time
  • Inspires Innovation
  • Appreciates Incumbent Status
  • Helps Innovate

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