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SendGrid Email Marketing Logo
Twilio

SendGrid Email Marketing

8.8 /10
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In Partnership With SelectHub

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Category
SendGrid Email Marketing
8.8 /10

What is SendGrid Email Marketing?

Send with confidence. Partner with the email service trusted by developers and marketers for time-savings, scalability, and delivery expertise. SendGrid is a proven cloud-based customer communication platform that successfully delivers over 45 billion emails each month for Internet and mobile-based.

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Awards & Recognition

SendGrid Email Marketing won the following awards in the Email Marketing category

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SendGrid Email Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SendGrid Email Marketing.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SendGrid Email Marketing?

4% Negative
6% Neutral
90% Positive

Pros

  • Acts with Integrity
  • Efficient Service
  • Performance Enhancing
  • Fair

Feature Ratings

Average 87

Email Delivery

91

Campaign Management

88

Mobile Optimized

88

A/B Testing

88

Basic Reporting and Analytics

88

Surveys and Polling

87

Auto-Responders

87

Dynamic Content

87

Segmentation

86

Text Messaging

85

SPAM Compliance

84

Vendor Capability Ratings

Average 84

Business Value Created

88

Ease of IT Administration

85

Ease of Customization

84

Quality of Features

84

Vendor Support

84

Breadth of Features

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

83

Ease of Implementation

82

Usability and Intuitiveness

80

Availability and Quality of Training

80

SendGrid Email Marketing Reviews

Manvir S.

  • Role: C-Level
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Best email marketing product

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

The built in tracking is quite nice and they make it very easy to configure. Knowing not only opens and clicks but unique values is the standout.

What is your favorite aspect of this product?

What I love the most about, Send grid emails is that they are not spammed when they reach their target's mail box and are always marked as important.

What do you dislike most about this product?

The customer care timings do not match my country and tickets keep pending.

What recommendations would you give to someone considering this product?

A great product to plan the email marketing. 100% uptime and delivery observed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Adetoun J.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Complex but has gotten the job done for my team.

Likeliness to Recommend

8 /10

What differentiates SendGrid Email Marketing from other similar products?

A centralized email communication, that has allowed my team to align transactional and promotional email newsletters together. This helps towards providing my team with an all round reach to every of our customers, no matter the channel through which they signed-up to use our products.

What is your favorite aspect of this product?

Sendgrid's provisions of ISP outreach/ monitoring and a unique IP for my team gives us an advantage , in terms of the chances we have to get our marketing emails into the inbox of our target recipients.

What do you dislike most about this product?

This is the most technical email marketing software that i have encountered. For all of the features and functionalities which it provides, it comes with a steep learning curve and it is important for a user to have a bit of programming skillset, to be able to customize or use this software on a daily. This complex nature of Sendgrid prevents non-technical users from being able to contribute much to our email campaign operations.

What recommendations would you give to someone considering this product?

i rate Sendgrid has the best email marketing software that i have had experience to use. It helps with the basic aim of getting emails directly to the inbox of our target audience, but also provide unique insights into performance and deliverability and it is well suited for high volume sms delivery.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jasmine A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Feature Set Easy detailing for someone who is new

Likeliness to Recommend

10 /10

What differentiates SendGrid Email Marketing from other similar products?

Categorisation Ease Filtered data Explanations

What is your favorite aspect of this product?

Segmentation of bounce emails with details about the action

What do you dislike most about this product?

Nothing as of now

What recommendations would you give to someone considering this product?

Go for it.Worth trying

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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