Selenium Customer Reviews 2025 | SoftwareReviews

Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

161 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 91%
Conflict Resolution:: 92%
Strategy & Innovation:: 93%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Performance Enhancing
Saves Time
Includes Product Enhancements

Feature Ratings

Average 81

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

Test Environment Management

Test Case Generator

ALM Integration

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Raymond K.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2022

Automate User Interfaces Processes

Likeliness to Recommend

10 /10

What differentiates Selenium from other similar products?

Its an Open Source automation testing tool used to validate web applications across platforms and browsers like chrome, Firefox etc.

What is your favorite aspect of this product?

Selenium make it easy to write scripts using various Programming languages, Java, Python C# etc. So as a developer you are not limited on which language you can use the frame work to write automated test cases.

What do you dislike most about this product?

Currently it does not support desktop application, hence you cannot write automated test cases for desktop based applications

What recommendations would you give to someone considering this product?

Selenium is the Most reliable Open source tool to write automated test cases, it has good documentation for someone who needs to learn. It also has big community support around it hence if you run into an error while using eat you can easily get a solution from the online forums.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mukesh D.

Role: Information Technology
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2021

Selenium - Fantastic Automation Tool

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

Selenium is an open-source software - it is a full-stack autonomy software. I can use it without paying for costly software like UiPath.

What is your favorite aspect of this product?

Selenium has a plugin - Selenium IDE - it can be integrated with multiple web browsers. It helps automate testing processes, taking human error out of the picture. Its deployment is easy, and it has easy-to-understand platform.

What do you dislike most about this product?

Selenium's interface can be better. Other than that, I don't have any complaints so far.

What recommendations would you give to someone considering this product?

I highly recommend others to use Selenium as the automation tool for testing.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Paulo G.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2021

A great and flexible solution

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

Its easy usage and clear tool management

What is your favorite aspect of this product?

Languages integration

What do you dislike most about this product?

It should improve a little bit execution speed

What recommendations would you give to someone considering this product?

Go Ahead with POC, as you will find it really friendly and useful

Pros

Enables Productivity
Reliable
Performance Enhancing
Effective Service

Selenium

What is Selenium?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Selenium Ratings

86 Likeliness to Recommend

94 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Data Management Secured management and access of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Raymond K.

Automate User Interfaces Processes

Likeliness to Recommend

Pros

Mukesh D.

Selenium - Fantastic Automation Tool

Likeliness to Recommend

Pros

Paulo G.

A great and flexible solution

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

Test Environment Management

Test Case Generator

ALM Integration

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support