Selenium Customer Reviews 2025 | SoftwareReviews

Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

161 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 91%
Conflict Resolution:: 92%
Strategy & Innovation:: 93%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Performance Enhancing
Saves Time
Includes Product Enhancements

Feature Ratings

Average 81

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

Test Environment Management

Test Case Generator

ALM Integration

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Jasveen Kaur K.

Role: Consultant
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Open Source, Programming Based

Likeliness to Recommend

10 /10

What differentiates Selenium from other similar products?

Its opensource with a lot of forum knowledge

What is your favorite aspect of this product?

opensource

What do you dislike most about this product?

Need to add external tool for reporting

What recommendations would you give to someone considering this product?

It is great if you know programming

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ramaseshan N.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

God of Front end Automation

Likeliness to Recommend

10 /10

What differentiates Selenium from other similar products?

Although there are a ton of products on Automation, I would still consider Selenium as the king of all the products for automation testing when it comes to web applications. My company is a Job search website and we are having 40M, active users, for our website they can use any browser, and Selenium is used to test all combinations of usage behavior. Selenium is also good for custom checks. Great integration with any platform and awesome documentation. Selenium IDE is very useful in terms of record and playback and it doesn't require any Coding skills to kickstart with Automation. Selenium Grid offers parallel test execution capabilities.

What is your favorite aspect of this product?

The most favorite thing for me about Selenium is that it's open-sourced and free and although it's free there is a ton of support for it from the developer communities. It also supports multiple languages like Java, C# Python, and many more. The installation is very easy . It has very good cross-browser support supporting Chrome, Firefox, Safari and Microsoft Edge, and Internet Explorer. Selenium is also good for Parallel testing. One great thing about Selenium is if we face any problem there are thousands of people to help us out and get a solution for the problem. It also integrates very well with CI/CD tools like Jenkins and Hudson.

What do you dislike most about this product?

Selenium can be also extended to support API testing areas. Currently, there is no capability of testing Desktop Apps using Selenium and it would be so helpful to have that. Reporting is another great place where Selenium can improve upon currently I need to depend on unit testing frameworks like TestNG for test reports but Selenium has a capability it will lot easier. It has insufficient development for objects to be found & objects with dynamic properties often fail. Selenium is currently available as an add-on for Firefox and Chrome only it would be great to have it published for other browsers like Safari, Opera, and IE

What recommendations would you give to someone considering this product?

Selenium is easy and robust to use. Also, it's easy for a beginner to get a grasp of the framework. Selenium can be used as a test automation tool for automating Web-based applications to run tests very quickly. If you have an application that is heavily focused on the user experience and interface, it can make it easier to test and create use cases and be reported on it. It can also help test the application with multiple browsers, which has been a challenge for tech software companies. Mainly an automation framework built around a selenium web driver is used for Regression Testing coverage, hence testing time can be greatly reduced.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jaime M.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Its a cheap tools for Java Testing

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

its learning curve is very simple and in a couple of months you are already highly appropriate to the tool

What is your favorite aspect of this product?

It allows me to test in many browsers in a simple way

What do you dislike most about this product?

I could not tell

What recommendations would you give to someone considering this product?

I could not tell

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Selenium

What is Selenium?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Selenium Ratings

86 Likeliness to Recommend

94 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Data Management Secured management and access of test data.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Jasveen Kaur K.

Open Source, Programming Based

Likeliness to Recommend

Pros

Ramaseshan N.

God of Front end Automation

Likeliness to Recommend

Pros

Jaime M.

Its a cheap tools for Java Testing

Likeliness to Recommend

Pros

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2
Since last award

Feature Ratings

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

Test Environment Management

Test Case Generator

ALM Integration

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Quality of Features

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support