Selenium Customer Reviews 2025 | SoftwareReviews

Selenium

Composite Score

8.7 /10

CX Score

9.1 /10

159 Reviews Write a Review

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What is Selenium?

Selenium automates browsers. That's it! What you do with that power is entirely up to you. Primarily it is for automating web applications for testing purposes, but is certainly not limited to just that. Boring web-based administration tasks can (and should) also be automated as well.

Company Details

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Awards & Recognition

Selenium won the following awards in the Test Management category

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2025 Emotional Footprint Champion

Latest Award, 2025

Strategy and Innovation
Product Impact

Latest Award, 2025

2024 Data Quadrant Champion

2024

2 Top Rated Capabilities

3 Top Rated Features

2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation

2024

2023 Data Quadrant Champion

2023

3 Top Rated Capabilities

9 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Champion

2022

9 Top Rated Capabilities

14 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Service Experience
Product Impact
Contract Negotiation

2022

2021 Data Quadrant Champion

2021

Selenium Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Selenium.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

1
Since last award

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 91%
Conflict Resolution:: 92%
Strategy & Innovation:: 93%
Service Experience:: 94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Selenium?

1% Negative

5% Neutral

94% Positive

Pros

Respectful
Performance Enhancing
Saves Time
Includes Product Enhancements

Feature Ratings

Average 81

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

ALM Integration

Test Environment Management

Test Case Generator

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Ease of Implementation

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support

Selenium Reviews

Chris H.

Role: Information Technology
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2021

Selenium - the Industry Standard, but aging

Likeliness to Recommend

9 /10

What differentiates Selenium from other similar products?

It's simply the most widely-used framework for browser interaction for test automation there is

What is your favorite aspect of this product?

It's so widely-used that documentation as well as community support is huge

What do you dislike most about this product?

It's getting old, and some performance issues are making it show its age

What recommendations would you give to someone considering this product?

Look at some of the newer technologies, like WebdriverIO, that are W3C standards

Pros

Reliable
Includes Product Enhancements
Enables Productivity
Helps Innovate

Cons

Leverages Incumbent Status

Shiva kumar A.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2021

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Selenium from other similar products?

Selenium is open source with great online support

What is your favorite aspect of this product?

Flexibility

What do you dislike most about this product?

Required a lot of efforts

What recommendations would you give to someone considering this product?

With third-party tools Selenium can be really powerful

Pros

Trustworthy
Effective Service
Altruistic
Generous Negotitation

ronak s.

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

fast, reliable and open source

Likeliness to Recommend

10 /10

What differentiates Selenium from other similar products?

open source

What is your favorite aspect of this product?

it is light weight and fast

What do you dislike most about this product?

no proper support for automation of desktop applications

What recommendations would you give to someone considering this product?

if your industry has primarily web application as AUT then this is a perfect tool for you

Pros

Trustworthy
Efficient Service
Fair
Acts with Integrity

Selenium

What is Selenium?

Company Details

Need Assistance?

Awards & Recognition

2025 Emotional Footprint Champion

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

2023 Data Quadrant Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Champion

2022 Emotional Footprint Champion

2021 Data Quadrant Champion

Selenium Ratings

86 Likeliness to Recommend

95 Plan to Renew

1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Selenium?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Test Planning Build test cycles and phases, define milestones to coordinate dependencies and releases, and then assign resources to execute the planned tests.

Test Coverage Analysis Pinpoint the sources of test failures and defects by granularly dissecting test runs, test cases and other testing artifacts and requirements.

Test Script Editor Write and modify test scripts in a scripting languge (e.g. VBScript, JavaScript, Python) within a coding editor.

Test Data Management Secured management and access of test data.

ALM Integration Real-time integration with 3rd party ALM and other software delivery tools such as Build, Deploy, Test and Requirements Management.

Test Environment Management Provision, monitor, refresh, and tear down test environments. Teams can track all environment resources from a centralized dashboard and repository.

Test Case Generator Automatically generate test cases directly from requirements, the source code, recordings of user actions, and visual and graphical workflows and models.

Test Run Workflow Manager Script, configure, execute and manage automated testing workflows, including parallel testing.

Audit Log Complete record of all changes made to entities within the test management solution. Teams can monitor and trace every change.

Regulatory Compliance Templated test cases for regulatory requirements and industry guidelines (e.g. GAMPS, SOX, HIPAA, OWASP, ISO)

Test Load Balancing Intelligently distribute testing load across system clusters to achieve high testing performance.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Selenium Reviews

Chris H.

Selenium - the Industry Standard, but aging

Likeliness to Recommend

Pros

Cons

Shiva kumar A.

Fantastic product

Likeliness to Recommend

Pros

ronak s.

fast, reliable and open source

Likeliness to Recommend

Pros

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Feature Ratings

Test Planning

Test Coverage Analysis

Test Script Editor

Test Data Management

ALM Integration

Test Environment Management

Test Case Generator

Test Run Workflow Manager

Audit Log

Regulatory Compliance

Test Load Balancing

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Quality of Features

Business Value Created

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Breadth of Features

Usability and Intuitiveness

Vendor Support