Scoro Customer Reviews 2024

Scoro

Composite Score

8.4 /10

CX Score

8.8 /10

37 Reviews Write a Review

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What is Scoro?

Scoro is an all in one business management tool offering end to end management of your clients projects from sales quoting and pipeline, projects planning and finance, task and calendar management that offer real time insight of all aspects of your business with customisable dashboards for KPI and daily management.

Company Details

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Awards & Recognition

Scoro won the following awards in the Project Management - Midmarket category

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2 Top Rated Capabilities

8 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

4 Top Rated Capabilities

11 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

2 Top Rated Capabilities

11 Top Rated Features

2022

Scoro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scoro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scoro?

0% Negative

3% Neutral

97% Positive

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Feature Ratings

Average 89

Collaboration

Workflow Management

Reporting

Planning and Scheduling

Email Synchronization & Tracking

Budget Management

Resource Management

Retainer Management

Project Invoicing and Accounting Integration

Calendar Integration

Time & Expense Tracking

Vendor Capability Ratings

Average 85

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training

Also Featured in...

Project Portfolio Management - Midmarket

Score 8.5

View Scoro in this category (opens in a new tab)

Professional Services Automation

Score 8.1

View Scoro in this category (opens in a new tab)

Scoro Reviews

Daniella R.

Role: Finance
Industry: Government
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2021

My thoughts on Scoro utilization.

Likeliness to Recommend

10 /10

What differentiates Scoro from other similar products?

Scoro offer more services than the latter PPM software that I was using. Calendar management, project prioritization, quoting and sales management are among the additional features that i enjoy.

What is your favorite aspect of this product?

With Scoro, it is effective and perfect to know the time and cost incurred on projects.

What do you dislike most about this product?

From early last year when i first implemented Scoro, I have never encountered any abnormal issue.

What recommendations would you give to someone considering this product?

Scoro is the simplest PPM and PSA tool that I know, I would encourage prospective customers to overlook the issue of partnering with third-party consultants.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Tyler M.

Role: Sales Marketing
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2021

platform to manage projects and manage tasks

Likeliness to Recommend

9 /10

What differentiates Scoro from other similar products?

the effective way to manage projects and the control center to display its functions

What is your favorite aspect of this product?

which, thanks to the number of boards it contains, including Kanban, keeps us informed in the best visible way.

What do you dislike most about this product?

the performance of the mobile applications is what I dislike the most, I hope that with an early update they will improve it.

What recommendations would you give to someone considering this product?

I would recommend you to have fully trained people and in case you do not have them, ask for more information on the use of the tools.

Pros

Trustworthy
Efficient Service
Generous Negotitation
Reliable

Cons

Vendor's Interest First
Security Frustrates

Macarten B.

Role: Finance
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2020

Fantastic feature set for the cost!

Likeliness to Recommend

8 /10

What differentiates Scoro from other similar products?

Direct integration with Xero and Office 365 without third-party solutions required. Responsive, friendly and knowledgeable customer service team!

What is your favorite aspect of this product?

Easy to use, and not expensive.

What do you dislike most about this product?

No ability to make fields mandatory based on the value of another field.

What recommendations would you give to someone considering this product?

This is a fantastic product for small businesses given the features for the cost.

Pros

Continually Improving Product
Trustworthy
Respectful
Client Friendly Policies

Scoro

What is Scoro?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Scoro Ratings

89 Likeliness to Recommend

100 Plan to Renew

90 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Scoro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Retainer Management Manage the ongoing and recurring work you do for clients, including tasks and billing.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Project Portfolio Management - Midmarket

Professional Services Automation

Scoro Reviews

Daniella R.

My thoughts on Scoro utilization.

Likeliness to Recommend

Pros

Tyler M.

platform to manage projects and manage tasks

Likeliness to Recommend

Pros

Cons

Macarten B.

Fantastic feature set for the cost!

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Reporting

Planning and Scheduling

Email Synchronization & Tracking

Budget Management

Resource Management

Retainer Management

Project Invoicing and Accounting Integration

Calendar Integration

Time & Expense Tracking

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Ease of Data Integration

Vendor Support

Breadth of Features

Ease of Customization

Usability and Intuitiveness

Availability and Quality of Training