Scanmarket Logo Award Winner Product Badge
Scanmarket Logo Award Winner Product Badge
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Scanmarket

Composite Score
7.8 /10
CX Score
8.0 /10
Category
Scanmarket
7.8 /10

What is Scanmarket?

Scanmarket is one of few strategic sourcing solution providers capable of delivering innovative yet user-friendly quality technology, combined with solid execution, support & services. Scanmarket is a source-to-contract (S2C) software provider that develops advanced functionalities in an effortless design. Our S2C solution is attuned to meet the needs of procurement, legal and finance professionals with applications for strategic sourcing, contract lifecycle management, and third-party risk management.

Company Details


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Awards & Recognition

Scanmarket won the following awards in the Strategic Sourcing category

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Scanmarket Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Scanmarket.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

87 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Scanmarket?

11% Negative
7% Neutral
82% Positive

Pros

  • Friendly Negotiation
  • Respectful
  • Client Friendly Policies
  • Altruistic

Feature Ratings

Average 76

Auction Management

90

eAuction Functionality

88

ERFx

86

Procurement Management

79

Communications

76

Supplier Management

75

Contract Management

71

Workflow Management

70

Spend Analysis

67

Vendor Capability Ratings

Average 77

Availability and Quality of Training

87

Vendor Support

85

Ease of Implementation

83

Ease of IT Administration

82

Business Value Created

78

Usability and Intuitiveness

78

Breadth of Features

75

Ease of Customization

74

Quality of Features

72

Ease of Data Integration

72

Product Strategy and Rate of Improvement

69

Scanmarket Reviews

Lynna B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2022

Absolutely CRITICAL to our RFQ process - love it!

Likeliness to Recommend

10 /10

What differentiates Scanmarket from other similar products?

The customizable templates, the various auction types, the supplier management - all great!

What is your favorite aspect of this product?

the ability to stay organized, and capturing of data that is easily analyzed.

What do you dislike most about this product?

would like the 'add contact' feature to include all fields, not just name & email. Having to take extra steps to modify the contact after it's created is probably my only complaint.

What recommendations would you give to someone considering this product?

Work with your Scanmarket team - they've got the know-how you need to create the most effective sourcing strategies.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2022

Excellent Support and eSourcing capabilities

Likeliness to Recommend

8 /10

Pros

  • Caring
  • Respectful
  • Fair
  • Trustworthy

Cons

  • Commodity Features
  • Inhibits Innovation
  • Leverages Incumbent Status

Sam J.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use, cost effective and great support

Likeliness to Recommend

10 /10

What differentiates Scanmarket from other similar products?

Simple to use

What is your favorite aspect of this product?

Simplicity

What do you dislike most about this product?

No live chat functionality (although a quick call function does exist)

What recommendations would you give to someone considering this product?

Ensure to use auto reminders feature on the contracts module - really helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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