Sauce Labs Logo
Sauce Labs Logo
Sauce Labs

Sauce Labs

Composite Score
7.3 /10
CX Score
7.5 /10
Category
Sauce Labs
7.3 /10

What is Sauce Labs?

Build the most comprehensive mobile app testing strategy, from development to production

Company Details


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Awards & Recognition

Sauce Labs won the following awards in the Test Management category

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Sauce Labs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sauce Labs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

4
Since last award

95 Plan to Renew

3
Since last award

78 Satisfaction of Cost Relative to Value

7
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
77%
Conflict Resolution:
90%
Strategy & Innovation:
88%
Service Experience:
86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sauce Labs?

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9% Negative
11% Neutral
80% Positive

Pros

  • Respectful
  • Fair
  • Altruistic
  • Acts with Integrity

Feature Ratings

Average 80

Test Coverage Analysis

85

Regulatory Compliance

84

Test Load Balancing

84

Artifact Management

84

ALM Integration

83

Analytics and Reporting

83

Artifact Traceability

82

Test Data Management

81

Test Environment Management

80

Test Planning

79

Test Run Workflow Manager

79

Vendor Capability Ratings

Average 81

Ease of Customization

86

Ease of Data Integration

84

Quality of Features

83

Ease of IT Administration

83

Business Value Created

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Breadth of Features

79

Usability and Intuitiveness

79

Ease of Implementation

78

Vendor Support

71

Sauce Labs Reviews

Victoria P.

  • Role: Industry Specific Role
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2021

Good and helpful product to use in testing.

Likeliness to Recommend

9 /10

What differentiates Sauce Labs from other similar products?

Comprehensive coverage and scalability for CI/ CD.

What is your favorite aspect of this product?

Providing devices and browsers over cloud.

What do you dislike most about this product?

More devices need to be added more frequently.

What recommendations would you give to someone considering this product?

It's good to use it in testing if your products are supported on multiple platforms.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable