SAP

SAP ERP

Composite Score

7.8 /10

CX Score

8.2 /10

22 Reviews Write a Review

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What is SAP ERP?

ERP stands for enterprise resource planning, which helps run core processes in a single system for departments such as finance, manufacturing, HR, supply chain, services, procurement, and others. Our ERP solutions use intelligent technologies to help you transform your mission-critical processes and rapidly adapt to change – no matter the size of your business. Stay on the cutting edge with continuous updates, scale easily, cut costs, and gain new efficiencies.

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SAP ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP ERP?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Trustworthy
Respectful

Feature Ratings

Average 82

Production Management

Inventory Management

Shelf Life Control

Procurement Management

Customer Relationship Management

Accounting and Financial Management

Supply Chain Management

Analytics and Reporting

Recipe Management

Ingredients Documentation Management

Workforce Management

Vendor Capability Ratings

Average 83

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Also Featured in...

Discrete Manufacturing ERP

Score 8.1

View SAP ERP in this category (opens in a new tab)

SAP ERP Reviews

Role: Information Technology
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2022

Complete ERP system, 100% improved

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Reliable
Enables Productivity
Unique Features

Filip G.

Role: Operations
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

A product with very wide possibilities

Likeliness to Recommend

8 /10

What differentiates SAP ERP from other similar products?

A wide range of possibilities, application methods and ease of implementation.

What is your favorite aspect of this product?

It is popular, used in many companies, thanks to which it is easy to implement in a new place.

What do you dislike most about this product?

Archaic visual solutions and sometimes non-intuitive menu.

What recommendations would you give to someone considering this product?

The product is worth the money and will surely improve the standard of work in your company.

Pros

Enables Productivity
Appreciates Incumbent Status
Security Protects
Helps Innovate

Cons

Less Effective Service
Vendor Friendly Policies

onkar k.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

SAP ERP is best in ERP

Likeliness to Recommend

8 /10

What differentiates SAP ERP from other similar products?

SAP ERP covers all business need . ABAP is there to create your own process

What is your favorite aspect of this product?

MRP planning

What do you dislike most about this product?

Analysing short dump

What recommendations would you give to someone considering this product?

SAP is leader in ERP and has wide range products that cater to every business need

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP ERP

What is SAP ERP?

Company Details

Need Assistance?

SAP ERP Ratings

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love SAP ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Production Management Includes production tracking, production planning, and production visibility.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Shelf Life Control Ability to view and manage inventory with a shelf life

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Recipe Management Ability to manage and coordinate recipes

Ingredients Documentation Management Ability to manage the documentation around ingredients in food manufacturing

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Discrete Manufacturing ERP

SAP ERP Reviews

Complete ERP system, 100% improved

Likeliness to Recommend

Pros

Filip G.

A product with very wide possibilities

Likeliness to Recommend

Pros

Cons

onkar k.

SAP ERP is best in ERP

Likeliness to Recommend

Pros

Feature Ratings

Production Management

Inventory Management

Shelf Life Control

Procurement Management

Customer Relationship Management

Accounting and Financial Management

Supply Chain Management

Analytics and Reporting

Recipe Management

Ingredients Documentation Management

Workforce Management

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Implementation

Vendor Support

Usability and Intuitiveness