SAP ERP Logo
SAP ERP Logo
SAP

SAP ERP

Composite Score
7.8 /10
CX Score
8.2 /10
Category
SAP ERP
7.8 /10

What is SAP ERP?

ERP stands for enterprise resource planning, which helps run core processes in a single system for departments such as finance, manufacturing, HR, supply chain, services, procurement, and others. Our ERP solutions use intelligent technologies to help you transform your mission-critical processes and rapidly adapt to change – no matter the size of your business. Stay on the cutting edge with continuous updates, scale easily, cut costs, and gain new efficiencies.

Company Details


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SAP ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP ERP?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 82

Production Management

85

Inventory Management

84

Shelf Life Control

84

Procurement Management

83

Customer Relationship Management

83

Accounting and Financial Management

82

Supply Chain Management

81

Analytics and Reporting

81

Recipe Management

80

Ingredients Documentation Management

79

Workforce Management

78

Vendor Capability Ratings

Average 83

Ease of IT Administration

89

Business Value Created

85

Ease of Data Integration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Breadth of Features

83

Quality of Features

82

Ease of Implementation

81

Vendor Support

79

Usability and Intuitiveness

78

SAP ERP Reviews

Xinyu (Candy) Y.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Great software for material management & tracking

Likeliness to Recommend

9 /10

What differentiates SAP ERP from other similar products?

Applicability to various industries and ease of data export and maintainance

What is your favorite aspect of this product?

Various functions and features, versatility and customizations

What do you dislike most about this product?

Hard to modify the central rule once established

What recommendations would you give to someone considering this product?

This is a great product for all sizes of businesses and could generate great cost savings and value added

Pros

  • Continually Improving Product
  • Caring
  • Altruistic
  • Helps Innovate

Jennifer-lee K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

SAP A great solution with lot of functionalities.

Likeliness to Recommend

8 /10

What differentiates SAP ERP from other similar products?

SAP ERP offers numerous essential services, including corporate resource planning, supply chain management, and product lifecycle management. It’s also great for keeping track of records and building real-time, up-to-date data dashboards. Both the iOS and Android applications offer customers the same web experience while securely accessing various SAP modules; they even offer extensive accounting services for businesses to simplify their finances with an emphasis on accurate financial reporting. All of this demonstrates why adopting SAP ERP can be so advantageous.

What is your favorite aspect of this product?

The flexibility of SAP ERP to easily connect and streamline business processes across departments is what I enjoy best about it. The system’s user-friendly interface and extensive capabilities make it simple to navigate and operate. The robust reporting and analytics tools offer useful insights for data-driven decision-making. Overall, it enables me to optimize processes, improve collaboration, and drive growth. SAP ERP provides enterprises with comprehensive integration, scalability, and flexibility. It centralizes data, delivers real-time insights, and automates operations, resulting in increased efficiency. It assures regulatory compliance

What do you dislike most about this product?

One disadvantage of SAP ERP is its initial complexity, which may necessitate additional user training and assistance. The learning curve can be challenging, particularly during the implementation phase. Furthermore, the SAP ERP licensing fees should be carefully examined, as they can be large and have an impact on long-term financial planning.

What recommendations would you give to someone considering this product?

The important aspect that distinguishes SAP ERP as a long-term business solution is the incorporation of numerous different SAP modules that work in tandem. It can assist businesses in increasing their efficiency by automating their procedures. SAP also has an active community that can assist with providing speedy resolutions. SAP ECC is an excellent solution because it is nearly a one-stop shop for various types of digital information. I appreciate its comprehensive portfolio of enterprise applications that operate in real-time.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Vignesh S.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Best ERP software for day to day suppy chain syste

Likeliness to Recommend

10 /10

What differentiates SAP ERP from other similar products?

User friendly best security latest updates best service low maintance more efficient output

What is your favorite aspect of this product?

its user friendly for day to activity for suppy chain managment. It will cover all modules from MM till FI.

What do you dislike most about this product?

Need some improvment in automation of some activities in SAP

What recommendations would you give to someone considering this product?

yes best ERP product

Pros

  • Fair
  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing