SAP

SAP ERP

Composite Score

8.1 /10

CX Score

8.5 /10

24 Reviews Write a Review

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What is SAP ERP?

ERP stands for enterprise resource planning, which helps run core processes in a single system for departments such as finance, manufacturing, HR, supply chain, services, procurement, and others. Our ERP solutions use intelligent technologies to help you transform your mission-critical processes and rapidly adapt to change – no matter the size of your business. Stay on the cutting edge with continuous updates, scale easily, cut costs, and gain new efficiencies.

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Awards & Recognition

SAP ERP won the following awards in the Discrete Manufacturing ERP category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

3 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Product Impact

2024

SAP ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP ERP?

2% Negative

0% Neutral

98% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 79

Accounting and Financial Management

Inventory Management

Procurement Management

Engineering Change Order

Production Management

Supply Chain Management

BOM Management

Customer Relationship Management

Quality Management

Analytics and Reporting

Revision Control

Vendor Capability Ratings

Average 77

Ease of IT Administration

Breadth of Features

Business Value Created

Vendor Support

Quality of Features

Usability and Intuitiveness

Ease of Customization

Ease of Implementation

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Also Featured in...

Process Manufacturing ERP

Score 7.8

View SAP ERP in this category (opens in a new tab)

SAP ERP Reviews

Ehtesham I.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2021

Lousiest software to use

Likeliness to Recommend

1 /10

What differentiates SAP ERP from other similar products?

Its hard to fathom that this software still exist in 2021. Should move to others.

What is your favorite aspect of this product?

Nothing...........

What do you dislike most about this product?

Everything.

What recommendations would you give to someone considering this product?

Do not purchase .. anyway SAP aint selling this anyway. The new one is S4/Hana.

Cons

Less Efficient Service
Less Generous
Under Delivered

SAP ERP

What is SAP ERP?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

SAP ERP Ratings

90 Likeliness to Recommend

98 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love SAP ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Production Management Includes production tracking, production planning, and production visibility.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

BOM Management Ability to effectively manage Bill of Materials

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Revision Control Ability to view and manage changes made over time

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.