SAP

SAP Professional Services Software

Composite Score

8.5 /10

CX Score

8.8 /10

105 Reviews Write a Review

Get Demo

In Partnership With SelectHub

Claim Software

What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

6% Negative

4% Neutral

90% Positive

Pros

Continually Improving Product
Performance Enhancing
Caring
Inspires Innovation

Feature Ratings

Average 79

Security

Team Collaboration

Reporting

Project Management

Process Automation

Knowledgebase

Time Management

Expense Detail Tracking

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Vendor Capability Ratings

Average 77

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

SAP Professional Services Software Reviews

Tanvy A.

Role: Public Sector
Industry: Agriculture
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Ease in decision making.

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

After using SAP Professional Services, I noticed that it has good technical integrations and they optimise the operations and greatly improve the decision making process. It provided major assistance in integrating data for efficient process making.

What is your favorite aspect of this product?

I enjoyed using the data integration part as well as the robust client support system. It helped me make better and efficient decisions.

What do you dislike most about this product?

I believe that the service could be a little more cost effective and provide different packages that are more suitable for different kinds of integrations depending on the company’s usage. Secondly, I found it a little hard to use the interface.

What recommendations would you give to someone considering this product?

I would highly recommend the use of this software specifically if they are looking for better strategic decision making and an efficient external support to take care of your daily tasks.

Pros

Performance Enhancing
Trustworthy
Helps Innovate
Continually Improving Product

Cons

Less Efficient Service
Wastes Time
Less Generous

Chhavideep S.

Role: Finance
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Ease of Use & the User Interface design, amazing!

Likeliness to Recommend

6 /10

What differentiates SAP Professional Services Software from other similar products?

The ease of use and the advanced features and UI greatly helps differentiate the product. The vendor management part becomes very distinct from other services that we have used.

What is your favorite aspect of this product?

The UI and ease of use !

What do you dislike most about this product?

The customer service could be improved.

What recommendations would you give to someone considering this product?

Go for it! Anybody choosing this product won’t regret going for any other option. My team and myself are very satisfied with the product.

Pros

Trustworthy
Respectful
Fair
Altruistic

Shweta S.

Role: Finance
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Great for large enterprises needing robust system.

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

SAP Professional Services software excels with its robust feature set, seamless integration across modules, and extensive industry expertise, setting it apart from competitors.

What is your favorite aspect of this product?

Ability to streamline complex business processes while providing actionable insights, empowering organizations to make informed decisions efficiently.

What do you dislike most about this product?

The complexity of implementation and high cost can be deterrents for smaller businesses, limiting accessibility and potentially overwhelming users unfamiliar with SAP's ecosystem.

What recommendations would you give to someone considering this product?

Prioritize thorough planning and consultation to align the software's capabilities with your specific business needs, and ensure adequate training and support to maximize its benefits and mitigate implementation challenges.

Pros

Helps Innovate
Continually Improving Product
Inspires Innovation
Appreciates Incumbent Status

Cons

Vendor Friendly Policies

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

SAP Professional Services Software Ratings

86 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Reporting Straightforward data storage with ability to create any reports easily.

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Auditability All changes to contracts are fully audit-trailed to improve controls

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Tanvy A.

Ease in decision making.

Likeliness to Recommend

Pros

Cons

Chhavideep S.

Ease of Use & the User Interface design, amazing!

Likeliness to Recommend

Pros

Shweta S.

Great for large enterprises needing robust system.

Likeliness to Recommend

Pros

Cons

Most Popular SAP Professional Services Software Comparisons

Kantata

BigTime

Wrike

ConnectWise PSA

Avaza

Accelo

1
Since last award

Feature Ratings

Security

Team Collaboration

Reporting

Project Management

Process Automation

Knowledgebase

Time Management

Expense Detail Tracking

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Usability and Intuitiveness