SAP

SAP Professional Services Software

Composite Score

8.4 /10

CX Score

8.7 /10

97 Reviews Write a Review

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What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

5% Negative

5% Neutral

90% Positive

Pros

Continually Improving Product
Performance Enhancing
Inspires Innovation
Caring

Feature Ratings

Average 78

Security

Team Collaboration

Project Management

Process Automation

Reporting

Time Management

Auditability

Expense Detail Tracking

Knowledgebase

Business Process Analysis (BPA)

Task Management and Workflow

Vendor Capability Ratings

Average 77

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness

SAP Professional Services Software Reviews

Role: Finance
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Most powerful.

Likeliness to Recommend

9 /10

Pros

Reliable
Trustworthy
Inspires Innovation
Respectful

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Excellent features, but quite expensive.

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Efficient Service
Effective Service

Cons

Less Generous

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

SAP Professional Services Software Ratings

86 Likeliness to Recommend

98 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Reporting Straightforward data storage with ability to create any reports easily.

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Auditability All changes to contracts are fully audit-trailed to improve controls

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Most powerful.

Likeliness to Recommend

Pros

Excellent features, but quite expensive.

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Security

Team Collaboration

Project Management

Process Automation

Reporting

Time Management

Auditability

Expense Detail Tracking

Knowledgebase

Business Process Analysis (BPA)

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Vendor Support

Usability and Intuitiveness