SAP Professional Services Software Logo Award Winner Product Badge
SAP Professional Services Software Logo Award Winner Product Badge
SAP

SAP Professional Services Software

Composite Score
8.5 /10
CX Score
8.8 /10
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Category
SAP Professional Services Software
8.5 /10

What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

Company Details

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Awards & Recognition

SAP Professional Services Software won the following awards in the Professional Services Automation category

SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

6% Negative
4% Neutral
90% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Caring
  • Inspires Innovation

Feature Ratings

Average 79

Security

83

Team Collaboration

82

Reporting

81

Project Management

81

Process Automation

81

Knowledgebase

80

Time Management

80

Expense Detail Tracking

80

Business Process Analysis (BPA)

80

Auditability

79

Task Management and Workflow

77

Vendor Capability Ratings

Average 77

Ease of Implementation

80

Quality of Features

79

Business Value Created

79

Ease of IT Administration

78

Breadth of Features

78

Availability and Quality of Training

77

Ease of Customization

76

Product Strategy and Rate of Improvement

76

Ease of Data Integration

76

Vendor Support

75

Usability and Intuitiveness

74

SAP Professional Services Software Reviews

Sainath M.

  • Role: Consultant
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Predefined features helps ease of business, pricey

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

Predefined functionalities for taxes, goods movement etc helps work lot easier

What is your favorite aspect of this product?

Development and functional design which helps business

What do you dislike most about this product?

FIORI Themes

What recommendations would you give to someone considering this product?

Highly recommended as it helps ease business so much

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Karan M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Powerful features but needs better usability.

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

With AI-based project forecasting, real-time contract tracking, and no-code workflow automation, SAP Professional Services Software is characterized by effective resource management and compliance. With its automated billing, invoicing, and revenue recognition, financial processes are better streamlined.With its predictive analytics, SAP ensures early risk detection and offers suggestions on pathways to mitigate them through its integration with third-party tools, such as Microsoft Teams and Slack, to ease out collaboration.

What is your favorite aspect of this product?

The leading aspect of SAP Professional Services Software, which intrigues me most, is its AI-powered project forecasting. Such a feature goes a long way in creating resource allocation throughout the project hence completing them in the prescribed time and the budget by anticipating risks ahead of time. This makes decision-making and efficiency feasible, thus being a distinguishing offer from otherwise goods.

What do you dislike most about this product?

What I find most frustrating about SAP Professional Services Software is its complicated user interface, which can be daunting for newcomers. Even though it offers robust features, the learning curve is quite steep, demanding considerable time and training to make the most of the software. This can pose a challenge, particularly for teams that lack dedicated IT support.

What recommendations would you give to someone considering this product?

In case your organization requires scalability and AI-driven features such as project forecasting, resource allocation, and automated billing exploitation, consider SAP Professional Services Software. That being said, its steep learning curve implies that you will need to invest in adequate training to leverage the software's full potential. If what you want are integrations with Microsoft Teams and Slack, this product goes beyond collaboration. It is designed for large teams or enterprises, whereas smaller businesses or those with simple needs might find alternatives with friendlier interfaces more suitable.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Yash S.

  • Role: Information Technology
  • Industry: Electronics
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Comprehensive and highly customizable

Likeliness to Recommend

10 /10

What differentiates SAP Professional Services Software from other similar products?

It has a Comprehensive ERP Ecosystem. SAP Professional Services Software integrates seamlessly with other SAP solutions like SAP S/4HANA (ERP), SuccessFactors (HR), Ariba (procurement), and Concur (expense management). This provides a unified platform for managing all aspects of a business. Being in a global organization, SAP helps support multi-currency, multi-language, and multi-country operations, including regulatory compliance in diverse regions.

What is your favorite aspect of this product?

Predictive analytics and AI-driven insights help forecast resource needs, project timelines, and financial outcomes.

What do you dislike most about this product?

Over-customization can lead to difficulties during upgrades or patching, increasing downtime and maintenance costs.

What recommendations would you give to someone considering this product?

While SAP Professional Services software offers extensive capabilities and scalability for large organizations, its high cost, complexity, and potential rigidity may pose challenges, especially for smaller companies or those with straightforward needs. Organizations should weigh these disadvantages against the benefits to ensure the solution aligns with their business goals and resources.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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