SAP

SAP Professional Services Software

Composite Score

8.5 /10

CX Score

8.8 /10

105 Reviews Write a Review

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What is SAP Professional Services Software?

The SAP for Professional Services solution helps professional services companies deal with the complexity of their business requirements and achieve profitable growth by improving their operational efficiency, business responsiveness, and the customer relationship. SAP for Professional Services covers the entire business process of cross-industry professional services, from lead generation, opportunity management, project management, and project resource planning through to the follow-up processes in engagement management, such as invoice creation and analysis.

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SAP Professional Services Software Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Professional Services Software.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Professional Services Software?

6% Negative

4% Neutral

90% Positive

Pros

Continually Improving Product
Performance Enhancing
Caring
Inspires Innovation

Feature Ratings

Average 79

Security

Team Collaboration

Reporting

Project Management

Process Automation

Knowledgebase

Time Management

Expense Detail Tracking

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Vendor Capability Ratings

Average 77

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Usability and Intuitiveness

SAP Professional Services Software Reviews

Saurabh C.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2024

Robust tool for optimizing project management

Likeliness to Recommend

9 /10

What differentiates SAP Professional Services Software from other similar products?

SAP professional services software provides a holistic approach that facilitates seamless collaboration among team members. Notably, its integration with other SAP software solutions distinguishes it from competitors.

What is your favorite aspect of this product?

The best thing about this software is that it shows how the project is going and how much money we're making in real time. It makes it super easy for my project manager to keep an eye on the important stuff.

What do you dislike most about this product?

It needs careful planning and customization, and for that, you need skilled professionals.

What recommendations would you give to someone considering this product?

You can definitely go for this software without any hesitation. It's one of the best project management tools available in the market. If you're already using other SAP software, then you should definitely consider it.

Pros

Efficient Service
Inspires Innovation
Respectful
Fair

Michael F.

Role: Sales Marketing
Industry: Utilities
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Helps to manage business processes.

Likeliness to Recommend

8 /10

What differentiates SAP Professional Services Software from other similar products?

It is an integrated Landscape.

What is your favorite aspect of this product?

Every process is auditable and it is very stable and secure.

What do you dislike most about this product?

It is not very easy to use.

What recommendations would you give to someone considering this product?

It is suitable only for large companies who operate by clear guidelines and have a BPM.

Pros

Reliable
Respectful
Fair
Security Protects

Cons

Wastes Time
Less Efficient Service
Less Generous

Rahul s.

Role: Information Technology
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2024

SAP - Modern day ERP

Likeliness to Recommend

8 /10

What differentiates SAP Professional Services Software from other similar products?

Sap has a wide support network , reusabilty, customization

What is your favorite aspect of this product?

This products offers wide range to customisation to improve customer problem management and helps in automation

What do you dislike most about this product?

The costing makes this product a premium one restricting it to reach out to wider consumer range

What recommendations would you give to someone considering this product?

Design well before starting the implementation

Pros

Helps Innovate
Includes Product Enhancements
Reliable
Performance Enhancing

Cons

Vendor's Interest First

SAP Professional Services Software

What is SAP Professional Services Software?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

SAP Professional Services Software Ratings

86 Likeliness to Recommend

98 Plan to Renew

75 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love SAP Professional Services Software?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Security Permits customers to use their identity provider of choice to manage their sign on

Team Collaboration Allows multiple users to comment on, mark-up, annotate, or edit a document. Provides team sites, workspaces or other landing areas that enhance productivity.

Reporting Straightforward data storage with ability to create any reports easily.

Project Management Plan all resources needed to execute projects

Process Automation Supports process design with a point-and-click interface that lets user build processes

Knowledgebase Allows users to create knowledgebase articles, metadata tags, creation data and author's name

Time Management Includes time tracking or recording, automatic timer, and timesheets.

Expense Detail Tracking Expense information related to the expense, including reason, attendees, project and/or client information, and whether an expense is re-billable to a client.

Business Process Analysis (BPA) Contains a template library with version control to understand and improve process efficiency.

Auditability All changes to contracts are fully audit-trailed to improve controls

Task Management and Workflow Supports triggers and events for process automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

SAP Professional Services Software Reviews

Saurabh C.

Robust tool for optimizing project management

Likeliness to Recommend

Pros

Michael F.

Helps to manage business processes.

Likeliness to Recommend

Pros

Cons

Rahul s.

SAP - Modern day ERP

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

Security

Team Collaboration

Reporting

Project Management

Process Automation

Knowledgebase

Time Management

Expense Detail Tracking

Business Process Analysis (BPA)

Auditability

Task Management and Workflow

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Business Value Created

Ease of IT Administration

Breadth of Features

Availability and Quality of Training

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Usability and Intuitiveness