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SAP EAM Logo
SAP

SAP EAM

Composite Score
8.2 /10
CX Score
8.3 /10
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Category
SAP EAM
8.2 /10

What is SAP EAM?

SAP EAM helps customers manage the entire lifecycle of their physical assets through real-time insights, machine learning, the IoT and more using predictive analysis. Revolutionize asset performance and achieve and maintain sustainable operations with SAP EAM.

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SAP EAM Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

95 Plan to Renew

77 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP EAM?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 91

Work Order Management

97

End to End Lifecycle Management

96

Financial Analysis

94

Preventative and Corrective Maintenance

91

Supply Chain Management

89

Analytics and Reporting

88

User Configurable Fields

88

Decentralized Management

82

Vendor Capability Ratings

Average 78

Availability and Quality of Training

83

Business Value Created

81

Quality of Features

81

Breadth of Features

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Ease of IT Administration

76

Ease of Implementation

76

Usability and Intuitiveness

75

Vendor Support

75

Ease of Data Integration

72

SAP EAM Reviews

Joao M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

State of the art, but it could get pricey!

Likeliness to Recommend

10 /10

What differentiates SAP EAM from other similar products?

It is the most reliable solution. It has been through the decades. The larger market share made it almost like a fortress you have to be a part of.

What is your favorite aspect of this product?

Its logical way of working the main functionalities. Once you've had contact with it, you can never forget.

What do you dislike most about this product?

The price related to new implementations. Not exactly because of SAP, but because of the development team needed.

What recommendations would you give to someone considering this product?

No need to look further. Best option on the market so far!!

Pros

  • Reliable
  • Trustworthy
  • Fair
  • Security Protects

Cons

  • Less Efficient Service
  • Less Generous
  • Under Delivered

Neil W.

  • Role: Operations
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

a learning curve but once you get it you get it

Likeliness to Recommend

8 /10

What differentiates SAP EAM from other similar products?

just the depth of the application

What is your favorite aspect of this product?

the payment tracing and ease of use once you learn

What do you dislike most about this product?

the learning curve is steep and the trainees ave an issue grsping the use but once they get it its like a lightbulb went off

What recommendations would you give to someone considering this product?

be patient with understanding the system it will become essential

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy