SAP Commerce Cloud

What differentiates SAP Commerce Cloud from other similar products?

The SAP Commerce Cloud provides the technology for building e-marketplaces, service portals, and e-commerce, as well as a scalable environment managed by SAP through a fully integrated hosting platform for deploying solutions developed by SAP Commerce.

What is your favorite aspect of this product?

It's a clean and scalable architecture. It allows you to integrate both pre-built and custom modules seamlessly. Integration modules facilitate integration with other systems, and there are many ready-made templates and concepts for developing plug-ins. Create an EC site for the company. Storage solution, implementation and integration. Deployment of multi-store solutions and white-label solutions. Building complex heterogeneous integrated solutions. Deployment of scalable enterprise solutions for the integration of web applications, marketplaces, and other third-party systems.

What do you dislike most about this product?

By using SmartEdit and eliminating the old CMS Cockpit, you are on the right track to managing content, but maintaining pages and components is still more challenging than with pure CMS solutions.

What recommendations would you give to someone considering this product?

The SAP Commerce Cloud offers a comprehensive B2B and B2C e-commerce store out of the box that can be customized and extended to meet specific customer needs. Integrate with SAP ERP, SAP/4/4HANA, and non-SAP systems via SAP Cloud Platform Integration, enabling synchronous and asynchronous data distribution. Connect SAP Spartacus or other user-defined front-ends to OCC endpoints, the standard REST API of SAP Commerce Cloud, making SAP Commerce Cloud a self-contained commerce solution.

What differentiates SAP Commerce Cloud from other similar products?

SAP Commerce Cloud offers a wide range of functions with which individual processes can be mapped well. In connection with other modules of the SAP Customer Experience Portfolio, the customer journey can be mapped for both customers and employees. With SAP Commerce Cloud, customers can provide a web store with "one face to the customer", depending on the website, as well as create an individual platform for their customers, where the customer can store their orders, histories, employees, service calls, maintenance and much more can be managed further.

What is your favorite aspect of this product?

SAP CC, formerly hybris, is a flagship commerce solution. If the product catalog and the store are to be implemented in 80 countries and different processes, taxes, payment processes, etc., apply everywhere, then the solution is in its sweet spot. From CPQ to multi-market online stores, complex retail solutions are fully mapped from the storefront to the order management process.

What do you dislike most about this product?

SAP Commerce Cloud contains a wealth of functionality in individual editions and is, therefore, one of the most comprehensive commerce solutions.

What recommendations would you give to someone considering this product?

Companies that are not big enough will not like the tool. I also think B2B is a better fit. This means that the solution is oversized when it comes to the classic D2C fashion store. In the past (in hybris 6), with all booths after HMC (Hybris Management Console), the UI was also a bit complex, but I think it has improved significantly.

What differentiates SAP Commerce Cloud from other similar products?

Java and the Spring framework serve as the foundation for the SAP Commerce cloud stack. This makes it easier for the client to adapt and create unique integrations with any third-party systems. Customers can design their frontends in any UI framework thanks to SAP Commerce Cloud's headless architecture and distinct API layer.

What is your favorite aspect of this product?

The SAP Commerce Cloud assisted the client in offering its customers a self-service portal through which they could communicate with their dealers and sales staff, access the most recent company and equipment information, manage their fleet and organizational structure, and order services and replacement parts. The company's customer and dealer engagement has improved as a result of this digital transformation effort. The construction equipment industry's and India's first Spartacus adoption.

What do you dislike most about this product?

To construct dashboards and reports, it ought to come with some libraries. Additionally, the oData interfaces with non-SAP applications should have had a simpler path.

What recommendations would you give to someone considering this product?

The use of SAP Commerce Cloud within the company has helped to maintain and increase its development because the weekly reports inspire us to improve every week and every month; we can better manage time to complete the most tasks; we focus on the initiatives that have a positive impact on the business; and, finally, we offer the best service to customers by keeping their information in the cloud to address them in a personalized way.