SAP

SAP Business Workflow

Composite Score

8.1 /10

CX Score

8.2 /10

100 Reviews Write a Review

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What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

Company Details

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SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

6% Negative

10% Neutral

84% Positive

Pros

Respectful
Enables Productivity
Reliable
Fair

Feature Ratings

Average 82

Process Management

Business Rules Management

Analytics and Reporting

Form and Report Building

Collaboration

Deployment

BPM Workflow and Approvals

Process Monitoring and Optimization

Knowledge and Document Management

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Average 78

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

SAP Business Workflow Reviews

Gokul J.

Role: Operations
Industry: Engineering
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2021

Easiest software I have ever under for interprises

Likeliness to Recommend

10 /10

What differentiates SAP Business Workflow from other similar products?

Its user interface is totally different than other competitors. Except this price is also a key feature which can take place in your mind during purchase.

What is your favorite aspect of this product?

If you will ask about the favourite aspects definitely i would say user interface.

What do you dislike most about this product?

You need to have a deep understanding about the module . If you don't have the specific module knowledge you cant use this software. Except this back end technical support is not upto the mark.

What recommendations would you give to someone considering this product?

If you have knowledge about ERP module you must go for SAP.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Rashid Hassan C.

Role: Operations
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2021

Features rich workflow management tool

Likeliness to Recommend

9 /10

What differentiates SAP Business Workflow from other similar products?

SAP Business Workflow is features rich product and it's ability to integrate most of the modern business software for generating automated workflows and data reports makes it best among the similar products in the industry.

What is your favorite aspect of this product?

The workflow management for all attended and unattended tasks and detailed business output reports are very much accurate and best features of SAP Business Workflow.

What do you dislike most about this product?

There are several great features in the product but only one issue which I have faced at times is login problems of user credentials from remote machines.

What recommendations would you give to someone considering this product?

SAP Business Workflow is a wonderful product to enhance overall productivity and efficiency of the organization and well recommended to the organizations looking for such solution.

Pros

Reliable
Enables Productivity
Caring
Saves Time

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jun 2020

Great Tool for Business Workflows

Likeliness to Recommend

8 /10

Pros

Reliable
Enables Productivity
Efficient Service
Effective Service

SAP Business Workflow

What is SAP Business Workflow?

Company Details

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Awards & Recognition

SAP Business Workflow Ratings

82 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love SAP Business Workflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SAP Business Workflow Reviews

Gokul J.

Easiest software I have ever under for interprises

Likeliness to Recommend

Pros

Rashid Hassan C.

Features rich workflow management tool

Likeliness to Recommend

Pros

Great Tool for Business Workflows

Likeliness to Recommend

Pros

Most Popular SAP Business Workflow Comparisons

CMW Platform

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Airtable

Pega BPM

Kissflow

Nintex Workflow Automation

1
Since last award

Feature Ratings

Process Management

Business Rules Management

Analytics and Reporting

Form and Report Building

Collaboration

Deployment

BPM Workflow and Approvals

Process Monitoring and Optimization

Knowledge and Document Management

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training