SAP

SAP Business Workflow

Composite Score

8.1 /10

CX Score

8.2 /10

100 Reviews Write a Review

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What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

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SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

6% Negative

10% Neutral

84% Positive

Pros

Respectful
Enables Productivity
Reliable
Fair

Feature Ratings

Average 82

Process Management

Business Rules Management

Analytics and Reporting

Form and Report Building

Collaboration

Deployment

BPM Workflow and Approvals

Process Monitoring and Optimization

Knowledge and Document Management

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Average 78

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

SAP Business Workflow Reviews

Zafar A.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2023

Great tool for your corporate solution

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

The construction of the platform gives you actions on your tasks, that literally helps you build your business management process, it could be project management, task management or any other workflow

What is your favorite aspect of this product?

The reporting on the platform is great and you can make any report on any of your task, which is great and really gives you a great view on your completed tasks and your gaps

What do you dislike most about this product?

It is a bit complicated and you can handle this platform with a good training, otherwise you’ll be lost on a debris of icons and buttons

What recommendations would you give to someone considering this product?

For a corporation and projects, this platform is a great tool in a system establishment of your business workflow

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Unique Features

Cons

Wastes Time

Andrew C.

Role: Operations
Industry: Insurance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Incredible innovation to manage business processes

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

SAP Business Workflow includes a range of tools for creating, evaluating, and monitoring workflows. It gives a number of benefits to every organization but efficiently manages business processes. The Workflow Builder is really helpful to view and modify workflows although the WebFlow Function allows us to extend processes beyond the bounds of our organization.

What is your favorite aspect of this product?

Financials are naturally integrated with all administrative aspects of projects, and AddOns are very flexible in terms of tailoring them to the needs of the enterprise. We also believe that they provide strong platform system support. I've used this ERP for several years and find it to be quite beneficial for gathering data and using it to inform decisions. For analysis on a daily, monthly, and yearly basis, we can create our own reports.

What do you dislike most about this product?

All of the SAP Business Workflow features are worthwhile, however, it is not without flaws. SAP Business Workflow, like any ERP, has system limits and defects that must be addressed. SAP is also a little pricey business process management solution.

What recommendations would you give to someone considering this product?

SAP Business Workflow simplifies the definition of business processes that were not possible before SAP. SAP Business Workflow is especially useful in instances where work activities must be repeated or if the business process necessitates the engagement of a large number of agents in a precise order.

Pros

Reliable
Trustworthy
Unique Features
Effective Service

Daniel E.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

An effective option to manage business workflow

Likeliness to Recommend

7 /10

What differentiates SAP Business Workflow from other similar products?

Their Workflows are more differentiable than other tools. SAP offers a number of workflows that map specified business processes. Before this, we need more time but these procedures only need a little effort to implement. We used it to integrate current SAP system capabilities to create new business processes.

What is your favorite aspect of this product?

Many features come with SAP, such as the Standard Reports that are included with SAP Business Workflow, the Query Generator tool, which allows us to create various types of queries and obtain the best results, the Relation Map feature, which makes it even better and more dependable, and the customizable dashboard widgets. In terms of features, no other software comes close to SAP Business Workflow.

What do you dislike most about this product?

I hate that it requires someone with extensive SAP technical knowledge to instruct others on the tool and the strong reliance on the SAP portal is a disadvantage since it necessitates the implementation of the SAP portal. In addition, executing other workflows might become slower.

What recommendations would you give to someone considering this product?

SAP Business Workflow will enable you to quickly modify your business processes to changing business demands by allowing you below giving things: 1. Business and IT professionals collaborate on process modeling. 2. A Java-based process engine is used to execute central processes. 3. The provision of user-friendly interfaces for enterprise users

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Efficient Service

SAP Business Workflow

What is SAP Business Workflow?

Company Details

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Awards & Recognition

SAP Business Workflow Ratings

82 Likeliness to Recommend

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love SAP Business Workflow?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Management Ability to document, report on and optimize broader business processes which may contain multiple business rules.

Business Rules Management Ability to document, report on, and optimize business rules. Also includes an editable business rules engine.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Form and Report Building Includes building and layout capabilities for forms and (in some cases) reports; data from processes is automatically recorded and generated in a report.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Deployment Includes ability to execute business processes, automated or not, through the tool whether that it is on the user's machine, cloud, or other virtual environment

BPM Workflow and Approvals Includes event processing and exception handling, escalation authorization, ad hoc in-flight workflow revisions, logging, and approvals.

Process Monitoring and Optimization Includes monitoring capabilities that allow for process analytics, performance measurement, and KPI recording and optimization.

Knowledge and Document Management Includes basic knowledge management functions such as content library, searching, FAQ, etc.

Process Modelling and Design Includes visual process modeler with swim lane, event process chain view, and BPMN support.

Process Simulation and Execution Includes ability to test and optimize the performance of a process using historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

SAP Business Workflow Reviews

Zafar A.

Great tool for your corporate solution

Likeliness to Recommend

Pros

Cons

Andrew C.

Incredible innovation to manage business processes

Likeliness to Recommend

Pros

Daniel E.

An effective option to manage business workflow

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Process Management

Business Rules Management

Analytics and Reporting

Form and Report Building

Collaboration

Deployment

BPM Workflow and Approvals

Process Monitoring and Optimization

Knowledge and Document Management

Process Modelling and Design

Process Simulation and Execution

Vendor Capability Ratings

Business Value Created

Breadth of Features

Vendor Support

Ease of Data Integration

Quality of Features

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Ease of Customization

Availability and Quality of Training