SAP Business Workflow Logo
SAP Business Workflow Logo
SAP

SAP Business Workflow

Composite Score
8.1 /10
CX Score
8.3 /10
Category
SAP Business Workflow
8.1 /10

What is SAP Business Workflow?

Reduce the cost of process development and deployment – and connect heterogeneous systems within and beyond your enterprise. Our business process management (BPM) and integration solutions can help your business and IT professionals efficiently model, implement, integrate, and monitor your processes.

Company Details


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Awards & Recognition

SAP Business Workflow won the following awards in the Business Process Management category

SAP Business Workflow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Workflow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

99 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Workflow?

6% Negative
9% Neutral
85% Positive

Pros

  • Respectful
  • Enables Productivity
  • Reliable
  • Fair

Feature Ratings

Average 83

Process Management

89

Business Rules Management

88

Analytics and Reporting

84

Form and Report Building

83

Deployment

82

Collaboration

81

BPM Workflow and Approvals

81

Process Monitoring and Optimization

80

Knowledge and Document Management

80

Process Modelling and Design

78

Process Simulation and Execution

77

Vendor Capability Ratings

Average 78

Business Value Created

82

Breadth of Features

80

Vendor Support

80

Ease of Data Integration

79

Quality of Features

79

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

76

Ease of Implementation

76

Ease of IT Administration

76

Ease of Customization

76

Availability and Quality of Training

75

SAP Business Workflow Reviews

Danny D.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2020

Fantastic product

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

The utilization and product efficiency of being able to get work done in a timely manner.

What is your favorite aspect of this product?

The flow of the system

What do you dislike most about this product?

The support of being able to resolve a system issue

What recommendations would you give to someone considering this product?

Pick the brains of the architect creating the system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Includes Product Enhancements
  • Role: Operations
  • Industry: Chemicals
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Powerful but difficult to customize

Likeliness to Recommend

6 /10

Pros

  • Reliable
  • Security Protects
  • Transparent
  • Trustworthy

Cons

  • Commodity Features
  • Inhibits Innovation
  • Slower Product Innovation

Megan S.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2020

Easy to use software, love it compared to others

Likeliness to Recommend

8 /10

What differentiates SAP Business Workflow from other similar products?

They are very helpful in making solutions applicable to our industry

What is your favorite aspect of this product?

It is more user friendly than other SAP workflows I have used in the past

What do you dislike most about this product?

I don't dislike anything

What recommendations would you give to someone considering this product?

Walk through the workflow process first to ensure you know how to use the software correctly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

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