SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.4 /10
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Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 86

Procurement Management

88

Analytics and Reporting

88

Accounting and Financial Management

87

Supply Chain Management

86

BI and Performance Management

85

Industry Specific Capabilities

84

Job and Project Management

84

Governance Risk and Compliance

83

Service Management

83

Customer Relationship Management

81

Human Capital Management

81

Vendor Capability Ratings

Average 82

Business Value Created

87

Quality of Features

85

Breadth of Features

84

Availability and Quality of Training

82

Usability and Intuitiveness

82

Ease of Implementation

81

Ease of IT Administration

81

Ease of Customization

81

Vendor Support

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

80

SAP Business One Reviews

Taylor C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Really user friendly system that has great support

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

Customer service and support.

What is your favorite aspect of this product?

Ease of use.

What do you dislike most about this product?

Could have more teaching tools.

What recommendations would you give to someone considering this product?

Really consider them it’s a great reliable product so at least give it a chance.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Jane L.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

A Robust and Never Disappointing Tool

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

SAP Business is a dynamic and robust ERP tool, and making all transactions a success. Again, the software has several modules like Material Management, and plant maintenance, and quality management, among others, and and all are much integrated. With the assistance of IDOCS, the SAP Business can communicate with other tools, and unlike other products.

What is your favorite aspect of this product?

SAP Business has almost all the necessary modules, and for instance, the Asset Tracking, software Accounting and Finance, and many more, the all essential in completing business processes. Again, the app monitors the company's account payable and receivables. And lastly, SAP is very scalable, and and it boosts the mobility of many operations.

What do you dislike most about this product?

SAP Business is a software which is quite expensive, but making it unaffordable to the small enterprises. Also, not all persons who understand the fundamentals operations of the tool. SAP Business also forces password change after sometimes, but and this can be complicated more so on memorizing the password.

What recommendations would you give to someone considering this product?

SAP Business is a software which normally covers all the business demands that a company has, and which means, it will definitely help you out. Also, customizing this application is something that all persons enjoy, and no complications there.. And hence, good there is a super need of having the tool for Excellence ERP work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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