SAP

SAP Business One

Composite Score

7.6 /10

CX Score

7.8 /10

22 Reviews Write a Review

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

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Awards & Recognition

SAP Business One won the following awards in the Accounting - Small Business category

Filter By

1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

4 Top Rated Capabilities

2 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

4
Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 70%
Conflict Resolution:: 78%
Strategy & Innovation:: 85%
Service Experience:: 82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

6% Negative

0% Neutral

94% Positive

Pros

Reliable
Includes Product Enhancements
Acts with Integrity
Helps Innovate

Feature Ratings

Average 78

Accounts Payable Purchase Orders

Budgeting Forecasting

Accounts Receivable Invoicing

Reconciliation

Cost Revenue Tracking

General Ledger Chart of Accounts

Expense Management

Integration APIs

Cash Flow Management

Project Accounting

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Average 76

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.0

View SAP Business One in this category (opens in a new tab)

Discrete Manufacturing ERP

Score 7.4

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Role: Consultant
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Low budget for medium size companies.

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

BIMAL F.

Role: C-Level
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Super ERP solution provider with automation

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

It has many automation functionalities where statistical data can be driven easily

What is your favorite aspect of this product?

Cloud based support method

What do you dislike most about this product?

Too expensive

What recommendations would you give to someone considering this product?

Best ERP solution provider, but price is too much

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gabriel P.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP Business One

What is SAP Business One?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

SAP Business One Ratings

89 Likeliness to Recommend

4 Since last award

100 Plan to Renew

79 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love SAP Business One?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Enterprise Resource Planning - Midmarket

Discrete Manufacturing ERP

SAP Business One Reviews

Low budget for medium size companies.

Likeliness to Recommend

Pros

Cons

BIMAL F.

Super ERP solution provider with automation

Likeliness to Recommend

Pros

Gabriel P.

Likeliness to Recommend

Pros

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Feature Ratings

Accounts Payable Purchase Orders

Budgeting Forecasting

Accounts Receivable Invoicing

Reconciliation

Cost Revenue Tracking

General Ledger Chart of Accounts

Expense Management

Integration APIs

Cash Flow Management

Project Accounting

Dashboards, Analytics and Reporting

Vendor Capability Ratings

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Availability and Quality of Training

Ease of IT Administration

Vendor Support

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement