SAP Business One Logo
SAP Business One Logo
SAP

SAP Business One

Composite Score
7.3 /10
CX Score
7.7 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Enables Productivity
  • Security Protects
  • Performance Enhancing
  • Continually Improving Product

Feature Ratings

Average 79

Reconciliation

86

Accounts Payable Purchase Orders

84

Accounts Receivable Invoicing

82

Cost Revenue Tracking

79

Cash Flow Management

79

Budgeting Forecasting

78

Expense Management

77

Integration APIs

76

General Ledger Chart of Accounts

75

Dashboards, Analytics and Reporting

74

Project Accounting

71

Vendor Capability Ratings

Average 77

Business Value Created

83

Quality of Features

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

79

Ease of Customization

78

Breadth of Features

77

Usability and Intuitiveness

76

Ease of Implementation

75

Availability and Quality of Training

73

Vendor Support

72

Ease of Data Integration

70

SAP Business One Reviews

Vignesh A.

  • Role: Consultant
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

A must implement Audit software

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

One thing that differentiates SAP Business one from others is the fact that the overall integration between the process, risk management, and access controls helps in unifying department functions effectively

What is your favorite aspect of this product?

My favorite aspect about SAP business one is its effective way of data management and cloud data storage capabilities

What do you dislike most about this product?

It is quite difficult to understand and start using the product from the get-go. A learning curve efficiency is required

What recommendations would you give to someone considering this product?

For better automation of audit process and for an overall integration, SAP Business One is very much recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Kerry H.

  • Role: Sales Marketing
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Highly configurable and simple to implement

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

When we had three distinct ERP systems operating, it was challenging to get a clear sense of where we stood without consulting three or more reports. It's now time for our business to gather all the data in one convenient location.

What is your favorite aspect of this product?

Due to its simple modification possibilities, which we may adapt to varied business demands, it is quite versatile and can readily cover numerous industries. Additionally, there are industry-specific add-ons that may be installed to improve the application's fundamental functionality to suit user demands. Reporting is essential for any business, and SAP B1 offers it with just one click.

What do you dislike most about this product?

Really, there isn't anything to criticize about this product. The only drawback is that the annual maintenance costs are a little on the high side and may be difficult on our budget. However, given the positive results and excellent work, the cost appears to be minimal.

What recommendations would you give to someone considering this product?

I definitely advise choosing SAP B1 ERP as it is the best certified ERP business solution for small to medium-sized business organizations and those employing bespoke local database applications. We are utterly delighted with this fantastic product and urge everyone to use it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Darren H.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

An easy to use, small ERP for most enterprises

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

SAP Business One is a very comprehensive piece of management software. It integrates everything in real time, from customer relationship management to after-sales care, as well as accounting and project management.

What is your favorite aspect of this product?

Everything in one convenient location. It is not difficult to find items if you have a clear idea of what you are looking for. Strong controls throughout the organization. The management and running of the business, the variety of services it provides, and its compatibility with other software all come into play here.

What do you dislike most about this product?

It is possible for there to be an excessive amount of complexity; locating a particular report or document may require a number of steps, and the level of detail may be excessive for straightforward reporting.

What recommendations would you give to someone considering this product?

We are now using SAP, as a result, we save time and have automated several logistics procedures. It has become an indispensable instrument in today's working world.

Pros

  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Helps Innovate

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