SAP

SAP Business One

Composite Score

7.3 /10

CX Score

7.7 /10

18 Reviews Write a Review

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative

0% Neutral

96% Positive

Pros

Enables Productivity
Security Protects
Performance Enhancing
Continually Improving Product

Feature Ratings

Average 79

Reconciliation

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

Cost Revenue Tracking

Cash Flow Management

Budgeting Forecasting

Expense Management

Integration APIs

General Ledger Chart of Accounts

Dashboards, Analytics and Reporting

Project Accounting

Vendor Capability Ratings

Average 77

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Data Integration

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.2

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Discrete Manufacturing ERP

Score 7.6

View SAP Business One in this category (opens in a new tab)

Accounting - Small Business

Score 7.6

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Jan B.

Role: Sales Marketing
Industry: Other
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2023

Complete solution in many cases

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

SAP is a complete solution for our company

What is your favorite aspect of this product?

Easy integration and implementation for our needs

What do you dislike most about this product?

Not really intuitive when starting familiarization.

What recommendations would you give to someone considering this product?

Try to understand how does it work and be patient.

Pros

Performance Enhancing
Enables Productivity
Security Protects
Helps Innovate

Cons

Less Effective Service
Less Efficient Service
Wastes Time

Jessica D.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Features are fantastic.

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

Great user interface that is easy to use. Great functionalities for mobile integration. Inventory management is great.

What is your favorite aspect of this product?

Automated reporting and scheduling. A wide variety of reports. Easy process tracking from begging to the end.

What do you dislike most about this product?

Support is not easy to find. Reports need advance querying.

What recommendations would you give to someone considering this product?

Great solution for small and medium size enterprises.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Neha J.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2022

Comprehensive, but a little bit complicated

Likeliness to Recommend

8 /10

What differentiates SAP Business One from other similar products?

SAP Business One brings in a lot of automation which drastically minimizes the chances of manual errors happening and this I think is a major differentiator

What is your favorite aspect of this product?

My favorite aspect is the plethora of integrations with various modules that are available. Also, transfer of data from one module to another is quick and effective

What do you dislike most about this product?

SAP Business one is a little complicated software to use at first. The interface could be made much simpler.

What recommendations would you give to someone considering this product?

I would recommend SAP Business One for a large established company rather than a start up.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP Business One

What is SAP Business One?

Company Details

Book a Free Demo Today!

SAP Business One Ratings

86 Likeliness to Recommend

100 Plan to Renew

82 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love SAP Business One?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Integration APIs Ability of the software to interface with legacy and other third party applications.

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Enterprise Resource Planning - Midmarket

Discrete Manufacturing ERP

Accounting - Small Business

SAP Business One Reviews

Jan B.

Complete solution in many cases

Likeliness to Recommend

Pros

Cons

Jessica D.

Features are fantastic.

Likeliness to Recommend

Pros

Neha J.

Comprehensive, but a little bit complicated

Likeliness to Recommend

Pros

Most Popular SAP Business One Comparisons

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FreshBooks

Acumatica Financial Management

2
Since last award

Feature Ratings

Reconciliation

Accounts Payable Purchase Orders

Accounts Receivable Invoicing

Cost Revenue Tracking

Cash Flow Management

Budgeting Forecasting

Expense Management

Integration APIs

General Ledger Chart of Accounts

Dashboards, Analytics and Reporting

Project Accounting

Vendor Capability Ratings

Business Value Created

Quality of Features

Product Strategy and Rate of Improvement

Ease of IT Administration

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Vendor Support

Ease of Data Integration