SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.4 /10
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Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 87

Procurement Management

88

Accounting and Financial Management

88

Analytics and Reporting

88

Supply Chain Management

87

BI and Performance Management

86

Industry Specific Capabilities

85

Governance Risk and Compliance

84

Service Management

84

Job and Project Management

84

Human Capital Management

82

Customer Relationship Management

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Quality of Features

86

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Customization

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Implementation

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

SAP Business One Reviews

Martin D.

  • Role: Industry Specific Role
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Robust solution for marketing

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

It is also much better because SAP itself is providing the support. The real-time data processing is incredibly quick and useful for making quick decisions. Real-time analytics and insights are in-depth and detail-focused. And another reason why I appreciate this program is that it optimizes workflow, increasing productivity while requiring the same amount of work.

What is your favorite aspect of this product?

The data set you can deal with is very well thought out; you can use several prebuilt objects including interactions, products, interests, and agreements. However, you may always make your own and connect it to other system objects if you have a need. Additionally, you can interface using practically any method with SAP Marketing Cloud.

What do you dislike most about this product?

Undoubtedly, this tool will also need to be improved over time, just like every other tool. The user interface (UI) appears more business-oriented, which would be friendlier and make it more welcoming to beginners. Another significant flaw in SAP Marketing Cloud is its restriction on custom development, separate license, and subpar user interface.

What recommendations would you give to someone considering this product?

Every day, we send about 20,000 emails, and the deliverability and dependability are excellent. Your trust in your capacity to reach your customers grows when analytics are readily available. Depending on the campaign type, we can obtain a good conversion rate; the external tool chain integration is excellent.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

chetan s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Simple to use and virtually fully functional.

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

The number of features it offers sets it apart from similar products. The simplicity of use and visualization of their transactions impress users.

What is your favorite aspect of this product?

To manage our businesses, we use SAP Business One. The MRP module is one of the most crucial ones because it keeps track of our projections and does calculations that enable us to determine when to buy and in what amounts so that we may receive our inventory on schedule without placing incorrect orders and at the proper times. Then, in order to reduce time and eliminate errors, we use EDI to import our sales orders straight from our clients. Additionally, the SO is generated with accurate prices; otherwise, the SO is generated with an unapproved status.

What do you dislike most about this product?

It ought to offer more reports that are frequently useful, such sales by category.

What recommendations would you give to someone considering this product?

If SAP Business One had the tools to meet the expanding demand for online sales, it would be more beneficial. It would be wonderful to have a more comprehensive shipping module that handles tracking numbers with the common couriers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation

Jessica D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2023

Features are fantastic.

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

Great user interface that is easy to use. Great functionalities for mobile integration. Inventory management is great.

What is your favorite aspect of this product?

Automated reporting and scheduling. A wide variety of reports. Easy process tracking from begging to the end.

What do you dislike most about this product?

Support is not easy to find. Reports need advance querying.

What recommendations would you give to someone considering this product?

Great solution for small and medium size enterprises.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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