SAP Business One Logo Award Winner Product Badge
SAP Business One Logo Award Winner Product Badge
SAP

SAP Business One

Composite Score
8.2 /10
CX Score
8.4 /10
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Category
SAP Business One
8.2 /10

What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

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Awards & Recognition

SAP Business One won the following awards in the Enterprise Resource Planning - Midmarket category

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

4% Negative
0% Neutral
96% Positive

Pros

  • Reliable
  • Inspires Innovation
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 87

Procurement Management

88

Accounting and Financial Management

88

Analytics and Reporting

88

Supply Chain Management

87

BI and Performance Management

86

Industry Specific Capabilities

85

Governance Risk and Compliance

84

Service Management

84

Job and Project Management

84

Human Capital Management

82

Customer Relationship Management

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Quality of Features

86

Usability and Intuitiveness

84

Breadth of Features

84

Ease of Customization

83

Vendor Support

82

Availability and Quality of Training

82

Ease of Implementation

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

SAP Business One Reviews

Ye Yint M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Best Business Management Solution for SMBs

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

SAP Business One is a complete business management solution for Small and Medium businesses with tons of features available in the market. SAP Business One solution can be used to manage the various business areas such as inventory and warehousing, purchasing decisions, sales processes, customer relationship management, field service management, project management and financial management. SAP Business One enables to visualize the insight from the business operations with real-time information updates and improves the better business decisions making process. It is a robust enterprise system that most business processes are supported.

What is your favorite aspect of this product?

The favorite aspect of SAP Business One product is its easy-to-use user-friendly interface and the major business processes and scenarios can be performed without doing additional customization on SAP Business One. The financial controls and reporting functionalities are very strong for small and medium businesses. Analytics features available on the version of SAP Business One HANA are very useful to visualize and analyze the real-time updates and transactions across the entire organization. Advanced available-to-promise functionality is very convenient and order fulfillment and on-time delivery process are much easier and easy to utilize.

What do you dislike most about this product?

The most dislike about this product is having limited functionalities of Human Capital management included in SAP Business One. The limitation of Human Resources module included SAP Business One is simple to use for the employee master data management and time recordings for each employee. Organizations that want to utilize the human capital management need to consider for the limitation of Human Resources module on the solution and the human capital management functionalities to be performed will need to interface with the other systems for the integration process.

What recommendations would you give to someone considering this product?

SAP Business One is one of the best business management solutions for the small and medium businesses with rich of the features and functionalities that most business processes and scenarios are supported so that I highly recommend for those who want to consider the transformation of the existing legacy systems. SAP Business One is a user-friendly and easy-to-use business management solution that can help to streamline and optimize the existing business processes and will benefit the business operation efficiency because it is a mature product with a good track record based on the a large number of users base around the world.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rahul N.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

The best ERPs out there, Period!

Likeliness to Recommend

10 /10

What differentiates SAP Business One from other similar products?

Years of experience in making EPRs make SAP the best friend for your business.

What is your favorite aspect of this product?

Their software can talk to any other tool you may have makes the integration so seamless that it feels like your Business is One.

What do you dislike most about this product?

The costs involved in customization, software, maintenance can be a lot to handle but totally worth it.

What recommendations would you give to someone considering this product?

Look at all the costs involved and not just the initial setup costs to make the decision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Glenn S.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Great but pricey

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

They offer a lot of features but not sure how much better than others since this is the only one I have experience with.

What is your favorite aspect of this product?

The overall product features and cockpit

What do you dislike most about this product?

Limited customization and support for customization.

What recommendations would you give to someone considering this product?

Can be pricey but it fits well with a small to mid-sized org with low number of internal support staff. Make sure before you buy to list customization requirements and see if they can be achieved. More costly for large enterprises

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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