SAP

SAP Business One

Composite Score

7.4 /10

CX Score

7.4 /10

19 Reviews Write a Review

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What is SAP Business One?

SAP Business One is a world class award winning business management software product created by the German multinational software corporation SAP SE. It allows small and medium sized companies to automate their sales, purchase, financial, CRM, banking, production and service processes, including project and resource management. All the areas are tightly integrated and easy to use, complemented by deep industry solution capability from SAP partners and leveraging the revolutionary SAP HANA database as an in-memory platform for users to be competitive and innovative in the digital economy.

Company Details

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SAP Business One Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business One.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

5
Since last award

94 Plan to Renew

2
Since last award

74 Satisfaction of Cost Relative to Value

2
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 88%
Negotiation and Contract:: 69%
Conflict Resolution:: 80%
Strategy & Innovation:: 86%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business One?

7% Negative

0% Neutral

93% Positive

Pros

Reliable
Respectful
Includes Product Enhancements
Efficient Service

Feature Ratings

Average 77

Inventory Management

Accounting and Financial Management

Procurement Management

Quality Management

BOM Management

Production Management

Supply Chain Management

Workforce Management

Engineering Change Order

Analytics and Reporting

Customer Relationship Management

Vendor Capability Ratings

Average 77

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support

Also Featured in...

Enterprise Resource Planning - Midmarket

Score 8.0

View SAP Business One in this category (opens in a new tab)

Accounting - Small Business

Score 7.6

View SAP Business One in this category (opens in a new tab)

SAP Business One Reviews

Role: Consultant
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Nov 2024

Low budget for medium size companies.

Likeliness to Recommend

5 /10

Pros

Helps Innovate
Reliable
Efficient Service
Effective Service

Cons

Slower Product Innovation
Less Performance Enhancing
Less Productive

BIMAL F.

Role: C-Level
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Super ERP solution provider with automation

Likeliness to Recommend

9 /10

What differentiates SAP Business One from other similar products?

It has many automation functionalities where statistical data can be driven easily

What is your favorite aspect of this product?

Cloud based support method

What do you dislike most about this product?

Too expensive

What recommendations would you give to someone considering this product?

Best ERP solution provider, but price is too much

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gabriel P.

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2024

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP Business One

What is SAP Business One?

Company Details

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Awards & Recognition

SAP Business One Ratings

89 Likeliness to Recommend

5 Since last award

94 Plan to Renew

2 Since last award

74 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love SAP Business One?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Inventory Management Includes units tracking and purchasing, backorder status, and product history through barcodes, RFID, IoT and other methods of tracking inventory

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Quality Management Includes quality planning, quality control, inspection programming, and quality assurance.

BOM Management Ability to effectively manage Bill of Materials

Production Management Includes production tracking, production planning, and production visibility.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Workforce Management Provides time & attendance capabilities to track staff time and performance/KPIs and coordinates scheduling in accordance with regulations & business needs.

Engineering Change Order Ability to managed ECO - a document outlining changes in components and assemblies.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Enterprise Resource Planning - Midmarket

Accounting - Small Business

SAP Business One Reviews

Low budget for medium size companies.

Likeliness to Recommend

Pros

Cons

BIMAL F.

Super ERP solution provider with automation

Likeliness to Recommend

Pros

Gabriel P.

Likeliness to Recommend

Pros

Most Popular SAP Business One Comparisons

Acumatica Cloud ERP - Manufacturing Edition

Oracle E-Business Suite

Tally ERP 9

SAP S/4HANA Cloud

SAP Cloud ERP Applications

Dynamics 365 Business Central

5
Since last award

2
Since last award

2
Since last award

Feature Ratings

Inventory Management

Accounting and Financial Management

Procurement Management

Quality Management

BOM Management

Production Management

Supply Chain Management

Workforce Management

Engineering Change Order

Analytics and Reporting

Customer Relationship Management

Vendor Capability Ratings

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Breadth of Features

Ease of Customization

Ease of Data Integration

Usability and Intuitiveness

Vendor Support