SAP

SAP Business Network

Composite Score

7.5 /10

CX Score

7.7 /10

36 Reviews Write a Review

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What is SAP Business Network?

Ariba Network is now SAP Business Network. Making your business part of a dynamic, digital marketplace where millions of buyers and suppliers operating all around the world transact trillions of dollars in business commerce every year

Company Details

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Awards & Recognition

SAP Business Network won the following awards in the Contract Lifecycle Management category

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1 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

2 Top Rated Capabilities

3 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Product Impact
Contract Negotiation
Conflict Resolution

2022

SAP Business Network Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP Business Network.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP Business Network?

3% Negative

9% Neutral

88% Positive

Pros

Reliable
Performance Enhancing
Transparent
Security Protects

Feature Ratings

Average 77

Contract Authoring

Contract Approval

Reporting Analytics

Workflow

E-Signature

Searchable Repository

Obligation Management

Integration

OCR Support

Redlining

Clause Management

Vendor Capability Ratings

Average 74

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Also Featured in...

Strategic Sourcing

Score 7.0

View SAP Business Network in this category (opens in a new tab)

SAP Business Network Reviews

Francisco M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2022

is that it works very well in Latam unlike other

Likeliness to Recommend

10 /10

What differentiates SAP Business Network from other similar products?

The admin panel is easy to use and fully featured, and the UI keeps getting better every month. I have also contacted support a couple of times through the dashboard and they always respond quickly.

What is your favorite aspect of this product?

Everything else positive I see in the support ticket, they help with your customers every day, if you are busy or don't have time, the support goes in the middle and helps the other person (this is very important).Handling billing with the software is often stressful, but Stripe is a joy to work with and I wish all the products were up to their standards.

What do you dislike most about this product?

I guess if I had to say one thing it would be that if a customer gets their account number wrong, it takes 4-5 days to find out that the payment didn't go through and they usually don't provide a reason. I don't know if this is something that could be changed, but it's a bit inconvenient.

What recommendations would you give to someone considering this product?

It launched its first product ipgeolocation.io two years ago and we used Paddle as our payment processor for the first time. I really appreciate the way Paddle manages everyone's payments, payment links, subscriptions, VAT, GST and sales tax brilliantly.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

daniel l.

Role: Consultant
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Great for complex and big companies

Likeliness to Recommend

9 /10

What differentiates SAP Business Network from other similar products?

The amount of capabilities and the look and feel

What is your favorite aspect of this product?

excellent for complex process

What do you dislike most about this product?

some times is complex and you need to send instructions to the final user to understand the process

What recommendations would you give to someone considering this product?

is perfect for big companies with a lot of vendors

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Roxana-Irina S.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Good product but not user friendly

Likeliness to Recommend

7 /10

What differentiates SAP Business Network from other similar products?

Sourcing and CLM

What is your favorite aspect of this product?

The possibility of an end to end process

What do you dislike most about this product?

Too many task need to pe performed in order to finish your projects

What recommendations would you give to someone considering this product?

To consider the option

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SAP Business Network

What is SAP Business Network?

Company Details

Need Assistance?

Awards & Recognition

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

SAP Business Network Ratings

84 Likeliness to Recommend

97 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love SAP Business Network?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Contract Authoring Creation of the contract with legal controls such as contract structure, required information, drafting parameters. Integration with MSFT Word is high value.

Contract Approval Automated and hierarchical approval process from one or many approvers of a contract(s) within the CLM system.

Reporting Analytics Perform analysis of contract portfolio and provide insights into the contract portfolio.

Workflow Solution allows business to automate approval and action routines for easy fast processing through the lifecycle.

E-Signature Native e-signature capabilities and/or integrations to 3rd party e-signature solutions.

Searchable Repository Storage and indexing of contracts by various criteria, including meta-tagging capabilities. Online access to all personnel that need access to them

Obligation Management Obligations, deliveries, SLA status, key event tracking of contract events through the CLM system

Integration Linkage from CLM to transactional systems such as order management systems, accounts payable systems, CRM, P2P/S2S, Legal Matter solutions, and risk management

OCR Support Automated import of 3rd party and legacy agreements

Redlining Ability to redline agreements, with version control, and across various document formats.

Clause Management Presence of a clause library, ability to build clause libraries, AI overlay for review and analysis of contract clauses via Machine Learning

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Strategic Sourcing

SAP Business Network Reviews

Francisco M.

is that it works very well in Latam unlike other

Likeliness to Recommend

Pros

daniel l.

Great for complex and big companies

Likeliness to Recommend

Pros

Roxana-Irina S.

Good product but not user friendly

Likeliness to Recommend

Pros

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Feature Ratings

Contract Authoring

Contract Approval

Reporting Analytics

Workflow

E-Signature

Searchable Repository

Obligation Management

Integration

OCR Support

Redlining

Clause Management

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Data Integration

Availability and Quality of Training

Ease of Customization