

What is SAP Build Process Automation?
Support intelligent robotic process automation (RPA) to execute processes across multiple systems, cloud solutions, and software-as-a-service offerings.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
91 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 87%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 93%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP Build Process Automation?
Pros
- Altruistic
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Central Deployment
Exception Handling
Unsupervised Launch
Code-Free Programming
Natural Language Processing
Real-Time Debugging
Action Logging
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Breadth of Features
Availability and Quality of Training
Vendor Support
Ease of Implementation
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of IT Administration
SAP Build Process Automation Reviews

Saad Zafar S.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Aug 2021
Good RPA solution but templates need to be worked!
Likeliness to Recommend
What differentiates SAP Build Process Automation from other similar products?
It is a reliable client tool with wide range of options for building basic RPA solutions. Management portal in cloud for projects, environments and RPA jobs has been easy to use unlike Blue Prism or UiPath which we have used before.
What is your favorite aspect of this product?
We built an Payment Clearing Process via using the SAP IRPA integrate to the SAP lockbox functions in ECC and its saved us a lot of time for the manual efforts which were required for the reliability of applications and their data.
What do you dislike most about this product?
The lack of templates and support on the workflows in the RPA.
What recommendations would you give to someone considering this product?
I would tell them to definitely consider the RPA which can help their processes in the company and help them cut costs. In our cases we found a quick fix for Revenue leakages and thus quicker order processing which has increased a sizeable chunk of ROI.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Effective Service
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