SANS Institute

SANS EndUser

Composite Score

7.5 /10

CX Score

7.9 /10

31 Reviews Write a Review

Claim Software

What is SANS EndUser?

Easily manage your cyber awareness training program. The SANS Advanced Cybersecurity Learning Platform makes it easy to track results, be compliant, and change behavior.

Company Details

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SANS EndUser Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SANS EndUser.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

9
Since last award

95 Plan to Renew

5
Since last award

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SANS EndUser?

0% Negative

2% Neutral

98% Positive

Pros

Enables Productivity
Trustworthy
Fair
Performance Enhancing

Feature Ratings

Average 79

Topic Breadth

Just in Time Alerts

Ease of User Management

Security Awareness Dashboards and Reporting

Customizability

Simulated Attacks

LMS Integration

Knowledge Tests

Content Quality

Variety of Training Materials

Gamification

Vendor Capability Ratings

Average 77

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

SANS EndUser Reviews

Sathish K.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

High-quality, expert-led training, but high price

Likeliness to Recommend

8 /10

What differentiates SANS EndUser from other similar products?

Differences like, Expert-Led Content Practical, Scenario-Based Training Focus on High-Impact Threats Integration with Other SANS Offerings Reputation and Recognition Metrics and Reporting

What is your favorite aspect of this product?

One of the standout aspects of SANS EndUser training is its real-world, scenario-based approach. It focuses on high-impact threats like phishing and social engineering is also incredibly valuable, as these are the tactics most commonly used in cyberattacks today.

What do you dislike most about this product?

SANS is known for its high-quality content, but that level of expertise and detail often comes with a higher price tag compared to other cybersecurity awareness training platforms. Thats the one I dislike the most.

What recommendations would you give to someone considering this product?

Recommendations are, Assess Your Budget Evaluate Your User Base Leverage the Reporting and Analytics Plan for Ongoing Training Involve Key Stakeholders

Pros

Helps Innovate
Performance Enhancing
Trustworthy
Caring

Gaurav S.

Role: Sales Marketing
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

Not a good to have but a must to have product.

Likeliness to Recommend

8 /10

What differentiates SANS EndUser from other similar products?

It is a one of a kind product help end users to increase the productivity

What is your favorite aspect of this product?

Features of the products are great.

What do you dislike most about this product?

Nothing as such.

What recommendations would you give to someone considering this product?

It is not a good to have but a must to have product

Pros

Enables Productivity
Unique Features
Fair
Altruistic

Keerthana M.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2024

"Expert-driven, interactive training with a focus"

Likeliness to Recommend

10 /10

What differentiates SANS EndUser from other similar products?

Differentiaties are Expert-Driven Content Comprehensive Training Hands-on, Interactive Learning Focus on Behavioral Change High-Quality Support and Resources Proven Effectiveness

What is your favorite aspect of this product?

One of the most notable aspects of SANS EndUser that stands out is its focus on interactive, real-world training.

What do you dislike most about this product?

One drawback of SANS EndUser is that its content can be overwhelming for some users, particularly those who are not already familiar with cybersecurity concepts.

What recommendations would you give to someone considering this product?

My recommendations are Assess the Technical Level of Your Users Leverage Customization Options Consider Integrating with Other Security Tools Utilize Reporting and Analytics Start with a Pilot Program Encourage Ongoing Learning and Reinforcement

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

SANS EndUser

What is SANS EndUser?

Company Details

Need Assistance?

Awards & Recognition

SANS EndUser Ratings

81 Likeliness to Recommend

9 Since last award

95 Plan to Renew

5 Since last award

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love SANS EndUser?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Topic Breadth The breadth of training topics being covered is broad and fairly comprehensive, including industry-specific or compliance-based topics as needed.

Just in Time Alerts Integration with other security technologies, such as DLP, EPP, etc. allows users to be warned before taking potentially dangerous actions.

Ease of User Management The CBT product is easy to use and administer with multiple end user groups and to regularly manage the awareness and training program.

Security Awareness Dashboards and Reporting Dashboards and reports for employee completion of training, test scores, and other aspects of the security awareness and training program.

Customizability Training content can be modified or customized to organizational needs. This can be done through the product itself or by direct request to the vendor.

Simulated Attacks There is the ability to perform simulated end-user attacks. This includes mock spear-phishing, SMS phishing, and phone social engineering.

LMS Integration Provides full LMS capabilities by either being SCORM-compliant (integration with an existing on premise LMS) or by providing SaaS-based LMS capabilities.

Knowledge Tests Testing is available to gauge the knowledge levels of end-users, particularly after a training module has been completed.

Content Quality The content of training is of high quality and goes to the desired level of depth regarding security best practices, while still engaging end users.

Variety of Training Materials Training is delivered through many media including videos, decks, emails, posters, and other supplemental training materials.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

SANS EndUser Reviews

Sathish K.

High-quality, expert-led training, but high price

Likeliness to Recommend

Pros

Gaurav S.

Not a good to have but a must to have product.

Likeliness to Recommend

Pros

Keerthana M.

"Expert-driven, interactive training with a focus"

Likeliness to Recommend

Pros

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Feature Ratings

Topic Breadth

Just in Time Alerts

Ease of User Management

Security Awareness Dashboards and Reporting

Customizability

Simulated Attacks

LMS Integration

Knowledge Tests

Content Quality

Variety of Training Materials

Gamification

Vendor Capability Ratings

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Quality of Features

Vendor Support

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created