In Partnership With SelectHub
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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In Partnership With SelectHub
Samsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fuel Management
Fleet Maintenance
Dispatch Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Samsara Reviews
David S.
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2023
Great product, and excellent customer support
Likeliness to Recommend
What differentiates Samsara from other similar products?
The multiple solutions that Samsara can provide makes a difference.
What is your favorite aspect of this product?
Utilizing the driver safety scores and be able to configure them to fit our organization.
What do you dislike most about this product?
Some of the data is not always correct. When you compare data to other areas in the system you will find discrepancies.
What recommendations would you give to someone considering this product?
It is a great product, with excellent customer support. They continue to add new features but customization for your organization may not be a priority.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted Jan 2023
Great product for fleet. Very easy to navigate
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Phil D.
- Role: Operations
- Industry: Construction
- Involvement: End User of Application
Submitted Jan 2023
Great ease of use and constant improvement
Likeliness to Recommend
What differentiates Samsara from other similar products?
It has a great UI and is easy to learn and use, along with their consistent improvement implementation has kept us with Samsara.
What is your favorite aspect of this product?
It's ease of use.
What do you dislike most about this product?
It could improve with interfacing with more fuel vendors and also improve it's maintenance features.
What recommendations would you give to someone considering this product?
Try it out first on one unit and negotiate a buyout of your current telematics through a unique contract.
Pros
- Continually Improving Product
- Includes Product Enhancements
- Helps Innovate
- Reliable
Please tell us why you think this review should be flagged.
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