In Partnership With SelectHub
What is Samsara?
Lower fuel costs, boost efficiency, track your equipment, and more. All on one platform.
Company Details
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In Partnership With SelectHub
Samsara Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
95 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Samsara?
Pros
- Reliable
- Enables Productivity
- Transparent
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
GPS Tracking
Asset Management
Vehicle Management
Driver Management
Fuel Management
Fleet Maintenance
Dispatch Management
Cargo Management
Vendor Capability Ratings
Breadth of Features
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Vendor Support
Samsara Reviews
Joseph V.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Leader or Manager
Submitted Oct 2023
Easy to use
Likeliness to Recommend
What differentiates Samsara from other similar products?
It is has live tracking
What is your favorite aspect of this product?
Its interactive gps system.
What do you dislike most about this product?
Logs me out on occasion
What recommendations would you give to someone considering this product?
Decide if GPS is the main goal for purchasing
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Garry N.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jan 2023
Good Product, but room for improvement.
Likeliness to Recommend
What differentiates Samsara from other similar products?
Ease of installation and basic use.
What is your favorite aspect of this product?
Advancement of real time GPS data, and looking forward to future advancement.
What do you dislike most about this product?
I consider the warranty process bulky considering the simplicity of troubleshooting.
What recommendations would you give to someone considering this product?
Overall a good system to operate and getting better all the time.
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Respectful
Please tell us why you think this review should be flagged.
Corey M.
- Role: Industry Specific Role
- Industry: Transportation
- Involvement: End User of Application
Submitted Jan 2023
Easy to use platform for all different user types.
Likeliness to Recommend
What differentiates Samsara from other similar products?
This product in my opinion is very user friendly and easy to use even if you are technically challenged. The dashboard is easy to use and navigate. The hardware is simple to install, and the app is simple and easy to use for drivers.
What is your favorite aspect of this product?
ease of use and installation/implementation.
What do you dislike most about this product?
I don't have any strong dislikes for this product.
What recommendations would you give to someone considering this product?
highly recommended
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Friendly Negotiation
Please tell us why you think this review should be flagged.
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